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January 2024 by Savanda G.
Extra Space Storage is Awesome and Affordable, I have been a Customer for about a Year, the staff Ashley and Jay at the New Britain Avenue, West Hartford, CT Location has Excellent Customer Service Skills and is accommodating, I highly recommend them for your storage needs!
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December 2023 by Love Only
Ashley the manager is amazing and the staff is very helpfulVery clean and friendlyThe building is very secure
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November 2023 by Enid Marrero
The best ! First time there and they were amazing,great customer service ,very helpful,and they know exactly what they're talking about! Ashley Phillips, and your partner were truly great ? thank you again! Truly recommend, quick and easy and best of all GREAT CUSTOMER SERVICE! Ps if anyone needs a job there hiring!!!!
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September 2023 by Charlie Daly
The facility is so clean that I thought I was in a hospital ER! Ashley runs a tight ship. She was totally delightful and so helpful. I was so impressed by both her and the facilities.
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September 2023 by Abigail Bemer
Incredible customer service! Ashley always greets me with a smile and is very kind. I highly recommend!
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September 2023 by Lisa Card
The whole process online was easy and convenient from selecting a unit to going through the payment process...as well as finding the facility and meeting the manager, Ashley P., who was very welcoming. She made sure I understood the policy and took the time to make sure I was able to access the gate with my code and showed me to my unit. This type of customer service helps ease anxiety when you have a big move going on.Thank you!Lisa
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September 2023 by Makenzi Parker
I’ve been renting with them for a few years now and I have loved it! The workers are very helpful and friendly every time I rent a storage here! All the units are clean and they do offer carts to bring your stuff up to the unit. I would definitely recommend renting with them!
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September 2023 by Isaias Hutcheon
Absolutely love using this service! Highly recommend! They make sure I know everything I need to know and when I’ve had questions they’ve been more than helpful ? Clean Facility and organized management!
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August 2023 by Kim Casey
The manager was awesome. She was very helpful and it made a stressful time so easy. She was always training an employee at the time. It was a clean and efficient storage space.
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August 2023 by Marianne Olson
Ashley P. at Extra Space Storage is amazing!Professional, kind and extremely helpful!Trust them with your storage, they will help you figure out just what you need. Highly, highly recommend them!
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August 2023 by Dayna Martinez
Great welcoming and experience with Jim, Ashley and Manager in training... I felt welcomed and allWas ready even before one or the other was explaining storage unit details to me... great team West Hartford!!!!!
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August 2023 by Carly Rogers
Incredibly friendly, helpful, and kind staff that are willing to go the extra mile. Clean and bright facility with good prices. The best storage facility I have ever used and I have used many.
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June 2023 by Kathleen Bruno
Ashley is absolutely amazing she not only took good care of my daughter and her time here but she remembered me right away she literally is so sweet and she knows her job I’m so glad we found this location and Ashley is my favorite person she’s amazing!!!!!!
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June 2023 by Beasy63
Great service. No issues while renting, pricing recently got raised
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June 2023 by Natasha Garcia
Very nice gentleman at the front desk, made it a quick and smooth process. Facility is very clean!