This CVS offers a pleasant shopping environment with excellent decor, displays, and a welcoming ambience. The staff, including front-end attendants and pharmacy workers, are consistently friendly, helpful, and in good spirits, creating a positive experience for customers. The store and management are well-organized and clean, with employees performing their duties efficiently. However, there are some concerns about long wait times, especially for pharmacy services and during appointments, which can be frustrating. The pharmacy staff is caring and quick, but delays in filling medications can occur. Due to limited parking at the current location, CVS is relocating to a new spot at 1044 Boulevard West Hartford. Overall, it's a store with great service and a friendly atmosphere.
This CVS needs a self-checkout machine for the cashiers who like to chit-chat with customers while other customers are waiting in line.
February 2025
Manager should provide a class to the pharmacy staff in how to treat customers, I’m aware that some customers can be unpleasant, but please have some manners
