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December 2023 by Doug Carlson
I saw they were selling a 2018 Audi a8 4.0t on Facebook marketplace. I reached out to them to let them know that I was possibly interested. They are based in Connecticut and I am in New York. After having a positive back and forth with one of the employees named Joe, I decided to take the 5 hour trip and check the car out in person. Joe had already responded to any questions I had and he even did a video of chat walk around of the vehicle. He assured me that the vehicle was in great condition and that he thought that once I saw it in person, I would agree. So when I arrived he was there waiting for me and eager to show me around the car and show all the features the car had. I took it for a test drive and it drove great. I decided to make the purchase and they were able to get me a temporary registration so that I would be able to drive it home the same day. They reiterated that it would come with a 30 day/3000 mile warranty in case anything did happen that it would be covered. Overall I am extremely satisfied with my experience with them. They were all great to deal with and didn't try any of the "hidden fee" nonsense that many places try to do that advertise online. I am definitely a happy customer and I will update this review if anything ch3. But as of right now I would definitely recommend them and can verify from experience that they are an honest dealer
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October 2023 by Jenna
About two weeks ago I broke down on the Avon Mountain and thought my transmission had gone. WHPD dispatched CT Auto & Towing to come out as Geico was going to take forever. When the tow truck driver (sorry forgot his name- initials AG) came, he was super personable and friendly which I appreciated as breaking down on the mountain was more than stressful. While I was waiting for their arrival, I called my dealer and 3 other local shops to see if they could take me. None could take me for at least 2 weeks. The driver assured me that their team would take care of me quickly. To be honest, at first I was a little skeptical as I hadn’t heard of them prior, but after my experience I will definitely stick to working with Casey, Slava, and their crew. I ended up needing an axle and control arms replaced, and Casey and Slava were more than kind and reasonable. They told me the work that needed to be done to be able to make it drivable, and made a suggestion without being pushy like other places can be. I ended up replacing both axles and control arms due to wear and tear, and with an alignment it all was very reasonably priced. I had my car back the next day. A week and a half later my car feels like new again. The crew at CT Auto & Towing were great to work with, reasonably priced, and made things easy in a time of stress. Thank you again!Service: Car towing
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October 2023 by Chris Sfikas
CT auto & towing is great! Always super friendly service and great prices. Definitely give them a call if you’re in need of repairs or towing.Services: Car towing
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October 2023 by Crystal Marie
After finding myself the victim of TWO vehicle theft attempts just days apart, I was an absolute nervous wreck & I didn't even know where to begin in rectifying the mess I now had to deal with. I'd never had to file an insurance claim before! It was all new to me & extremely stressful. Slava reached out & offered his shop's services. He worked directly with my insurance to get my claim processed (What a relief! One less thing I had to worry about!) & communicated with me throughout the whole process..including when the parts manufacturer sent the shop a defective part... twice! (I've been told if I didn't have bad luck, I'd have no luck at all ?♀️?♀️??). But Slava went above & beyond, called the vehicle manufacturer directly & got a non-defective part from a different batch! He did the complaining for me lol!I can't express how thankful & appreciative I am of Slava & his team at CT Auto & Towing. I would HIGHLYYYYY recommend them for all your car service needs! All the employees are so professional, kind & personable. I'm absolutely a customer for life because it's nice to have reliable ppl during stressful times & let's be honest, any car troubles are stressful! Go see Slava & his team at CT Auto & Towing! You won't be sorry! 10/10 ?
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September 2023 by Stacey Stephenson
The team at CT Auto was awesome. They made my old car feel new again.. Thank you so much!!!Service: Tire change
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September 2023 by Sanjay Shinde
Friendly and kind staff, clear assessment of the work that needed to be done taking in to account my situation. Was one of those tricky issues with 7-8 different possible causes. When that did not address the issue I took car back in. They detailed what might need to be done to fix including labor costs. Since it was an old car I decided to not proceed, I appreciated the honesty re costs to fix. They also promptly inspected at the used car that I planned to purchased and bought my old car for a fair price.Service: Battery service
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August 2023 by Eric Vidiella
No stars. Bunch of crooks who towed my sons car amd other guests while we at a wedding. Clearly an opportunistic act of greed. Why would you trust a company who's willing to do that to people traveling from out of town for a wedding... something to think about folks.
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August 2023 by Doug Dalena
Casey and his team are always helpful and cooperative, and their prices are very reasonable. I have been using them for several years for oil changes to more significant repairs such as a differential replacement. Most of the time they can get you in the same day and always work to save you money where they can, don’t try to sell you services you don’t need, and keep digging until they find the problem.
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August 2023 by Brandon C
Absolutely love coming here for service. Staff is always super friendly and prices are unbeatable. Highly recommend!
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July 2023 by Andrew D.
I can't recommend these guys highly enough! My car was stolen as part of the TicTok challenge. These guys provided outstanding customer service and got me back on the road! Very fair affordable prices. They were willing to work within my budget. They really went the extra mile! Thank you Slava and Casey!
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June 2023 by Rob Caires
Brought my car in for service. Knowledgeable mechanics, good price, overall excellent service. Would definitely recommend!
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June 2023 by Fred Colby
Location is a little off the beaten path, other than that the staff was extremely helpful and kind. They took into account my current personal situation and gave me a very generous discount in order to ensure that I got my vehicle back. I was helped by Cassie, and he was extraordinarily kind, helpful, and professional. Even though the circumstances that's brought me to do business with this company were unfavorable, they made it so that it was easy and non stressful. Because of all of these great characteristics, if I were to need services such as theirs in the future I would not hesitate to use and or refer them
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June 2023 by MacKenzie Winters
I had a great experience with Casey at CT Auto & Towing! He was extremely communicative and helpful, worked with me to keep the price down and made me feel that my car was very taken care of. I would definitely recommend this shop to anyone!
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June 2023 by Andre B
My go to shop for all my Auto needs. Amazing workmanship and communication, you cant go wrong bringing your car to CT auto.
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June 2023 by Erin Otte
I love CT auto! They’re always very professional and trustworthy ! I highly recommend them for any service!
