“I have experienced awesome customer service from the women that put my jacket on hold. She works at the register. This was on Saturday November 1, 2025. She always has a smile on her face. Then I received excellent customer service from Nathan. Nathan thank you for patent, kind and respectful. I very much appreciate you both for excellent customer service. This speaks volumes. I met the manager last weekend October 25, 2026. He is a very nice gentleman. There were two other ladies that gave me excellent customer service on the October. I remember she has beautiful purple hair. The other woman is short and petite like she held my jackets on November 1, 2026.
Again thank you all for excellent customer service. You all went above and beyond and I pray you all excel into to higher career moves. You all deserve it.”
“I absolutely love this cute store and it's a pleasant environment. The customer service is great and the ladies are friendly and helpful. In addition, the clothes are awesome cute. I have bought many clothes there and they fit and wear well. 1 time a handbag I bought had some stitching come loose and the manager was so nice and said No worries, you can take another one. Enjoy shopping at this trendy and great store!”
“Love the clothes here! Technical but just as good for casual wear as for your workout. I even wear some pieces to work. Every stitch and seam has a purpose but the pieces are pretty too! and the best fit of any workout wear I've tried! The price is well worth it as they last and wear well. Plus, while they are on trend, they aren't fad-y, so you can wear them on and on.”
“Easily my favorite store for kids clothes. Most kids clothes are very slim and don’t fit my babies. However, CottonOn clothes, especially the baby clothes, are perfectly loose and fit so comfortably. They have fleece lined leggings that are perfect for the winter. Also, when they say the sizing is 6-12 months it truly does fit that long. It’s amazing. The employees were so helpful in finding the pieces I needed.”
“Great selection of kid's clothing, shoes and accessories. The sales are great and the rewards program is a good way to save! I always seem to have a coupon for my next trip, and this location is clean and easy to navigate.”
“Terrific! Gap has always been one of my favorite stores, high quality clothing and great prices. Amazing staff who gives the quality service I've grown to love and appreciate over the years!”
“This was my first time shopping at this location. Frank was wonderful, checking in on me and finding me clothes based on the look I was going for. He showed me a couple pieces I ended up loving that I wouldn’t have picked out on my own. Daniel was also great, and assisted me when I was looking for clothes for my husband. Will definitely be back!”
“After reading all the one star reviews I was a little apprehensive about visiting vineyard vines at the west farms mall but let me tell u my experience was 5 star from the moment I walked in... I was greeted by Marco immediately and he made me feel like I was the only customer in the store even thou they were busy & soon after the store manager Julie came by to make sure I found everything I needed not only did Marco & Julie help me find everything I needed they also gave me there opinion on certain colors they liked or clashed I was impressed they cared sooooo much if u read older reviews trust me the store is totally revamped with a super positive atmosphere & I recommend anyone who visited before and wasn't happy to give vineyard vines another try & I promise you'll be super satisfied... HAPPY SHOPPING BECAUSE MY EXPERIENCE WAS AMAZING & JUST WANTED TO THANK MARCO & JULIE AGAIN FOR TAKING THE TIME TO HELP ME BUT I SAW THAT I WASN'T SPECIAL BECAUSE NOT ONLY DID THEY HELP ME BUT THEY MADE SURE ALL CUSTOMERS IN THE STORE WERE SATISFIED... 5☆☆☆☆☆ for sure!!!!!”
“Go green by clearing out your closets and earning money for your previously worn items. Its good for the planet and your wallet. Always a great selection of quality items, from maternity and infant through teens and adult clothing, shoes, accessories, books and toys.”