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July 2024 by Crystal Madore
I visited to simply buy a new nose stud for a piercing I already have, and I was turned away and told I need an appointment to buy jewelry. This was a very disappointing experience.
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July 2024 by Emily Breitsprecher
I've had nearly 10 piercings done by this shop before moving out of state. I decided to stop by to buy some new jewelry while visiting in town. I was so disappointed to not be allowed into the shop to look at jewelry without making an appointment first. Their employee was quick to run to the door to block us from entering, which was extremely off-putting. Purchasing jewelry should not require an appointment. I suggest going elsewhere to spend your money.
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July 2024 by Toni-Ann Puccio
I came here for a simple septum jewelry change and ended up leaving with it getting redone in the correct place!! Melissa was amazing and she informed me how my septum was incorrectly pierced through cartilage and gave me different options on how to proceed. I had her redo the piercing all together (she was amazing, it didn’t hurt and was so fast!!!) and it looks amazing now! Definitely will recommend them to family and friends because of how clean and professional their establishment is and the staff is so welcoming and makes you feel comfortable the second you come in. This is what a great business that knows what they are doing looks like!!
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July 2024 by Erika Johnson
I highly recommend Black Diamond for new piercings and jewelry. Megan did my piercing and she was so friendly, knowledgeable, and made me feel comfortable throughout my appointment. Truly the best experience I’ve had getting a new piercing done!
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July 2024 by Darell Tibbles
Very professional and excellent piercing shop. All of the staff were kind and considerate. Would highly recommend for all procedures. Make sure to follow the instructions from the staff, proves very very useful!
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June 2024 by bullet proof
Years laters and I still love my piercings
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June 2024 by Emily Kay
They were so helpful with jewelry recommendations, and the piercing experience was great. Every piercing I’ve gotten from here has done so well, and the jewelry is very good quality.
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June 2024 by Susan P.
I've been going to Black Diamond since 2012 and have gotten about 5 piercings from them, all mainly ear cartilage. Each time has been a wonderful experience. Until recently, I hadn't been in a while as I moved out of state. But man, this place has aged like fine wine! Every time I go in, I'm more and more impressed by the jewelry selection and renovations they've done. Everyone there is also incredibly friendly and professional. Melissa did a great job on my daith and made me feel very comfortable throughout the entire process. Highly recommend!
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May 2024 by amber cromeenes
In reading some of the reviews of this place, it looks like a really awesome and professional establishment. I am eager to MAKE AN APPOINTMENT to check this place out as I am interested in getting another piercing soon. Tho I have not physically been here yet, I wanted to comment on the absolute professionalism of this company in responding to the blissfully ignorant and apparently incredibly lazy would-have-been patrons who find it inconceivable that these people serve by appointment only. Let me ask you this.....would you rather walk into a place to get sterile work done to yourself (i.e. piercings) and have it packed full of potentially dirty people who just want to "browse the jewelry" and aren't even there to get anything done? Crazy children running around disruly while their careless parents peruse products they more than likely have no real intention of purchasing? Or would u rather walk into a serene, clean, and quiet store, not chock full of random people, where u are the center of attention while you get your piercing done? Idk about y'all but I know I'd choose the latter. I have every intention of MAKING AN APPOINTMENT to check this place out asap!!!
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May 2024 by Mila Hill
Staff is experienced, communicative and kind
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May 2024 by Tammy Mercado
They r awesome!!!!
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May 2024 by Andrea T
Pretty expensive about $150 for 2 ear lobe piercings. Not the nicest secretary's either. When I asked questions it seemed like an issue because they do not show you pictures of examples.
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May 2024 by Isabella Crowell
Black Diamond is my go to for piercings! I have gotten 3 cartilage piercings and a nose piercing done here. The staff is very informative of the whole piercing process and aftercare and are super timely and friendly with responding to messages. I have never had a problem with my piercings and highly recommend Black Diamond. I even had a piece of jewelry break on me and they were able to help me fix it.
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May 2024 by Julia Wilson
Melissa was fantastic. She worked with me to find the piercings that achieved the look I was going for but that also worked for my anatomy. Everything was sterilized and cleaned thoroughly.
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May 2024 by Jennifer Rodriguez
I probably shouldn't be rating them but let me explain;
Okay, I haven't been here yet and probably won't ever get to go there, why? You ask..... Well first of all, you can forget about talking to a human being. Secondly, you have to make an appointment first and foremost for EVERYTHING!!! Even if you just want to go there to purchase jewelry. I tried so hard to get my appointment with them but to no avail. When I finally got to the page where I have to pay a retainer fee or something to that.... anyways, it wouldn't take my debit card twice this happened and they couldn't even help me out with that!!! No call to explain the process, no exceptions, so I figure they must not really need anymore customers. So I ended up going to a place on Park Street, which was so much closer to the house. I just nicely told them when they messaged me that their process was really too much and unnecessary. I told them that I had found another place to do it and that I was already there
