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November 2023 by Benjamin Butler
Bought a part and it last about 8 months. Company didn't honor warranty
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August 2023 by Roberto Cortes Ortiz
Bought a replacement wheel (rim) and paid for overnight shipping which still made it cheaper than the dealership.
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July 2023 by Chris
I bought some crossbars prior to a 9 day road trip. Before ordering, I confirmed with customer service that they would make it to me in a timely manner. Steve responded within minutes informing me they would make it. When they arrived, the box was badly damaged: with a dent in the bars, missing a manual, missing keys and already had a rubber strip trimmed & installed across the bars. I suspect these were returns (the rubber strip as I found out from my local Volvo dealer comes uninstalled & untrimmed). I could've worked with these bars, however they're useless without the keys to unlock the bars prior to installation.I called and left a detailed voicemail as well as leaving multiple emails to support. This time I did not get any response. My conclusion, this business will be courteous and responsive only when it favors a sale. Any problems you run into, you're on your own.
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March 2023 by Luis R
Bad shopping experience, it keeps saying the billing address is incorrect... on the phone they cant help...
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December 2021 by Phil Springer
Excellent service. I purchased a part at 3:00, they got it out that afternoon and it was in my hands the next day. Thank you!
