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October 2023 by Scott Parkinson
Truly exceptional service. Robert talked me through an issue I was having on the phone. His advice was so good I ended up not needing any service done. I will certainly be coming back for any repair work I need.
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May 2023 by Jon H.
First, let me fully disclose, I am a bit of a dinosaur when it comes to computer skills. I was having such difficulty navigating certain tasks on my computer, so I purchased a service contract with Geek Squad thinking that they would resolve these issues I was having. After a few visits to Geek Squad, I realized these kids are for the most part, impatient and unwilling to walk in this dinosaur's path and help me. I then sought out another local technician who paid me a house visit. Although this was convenient, he, the so-called expert, left me more confused! That is when I contacted Robert of Global Computer Consultants. I am not one to take the time to leave reviews, but I feel compelled to do so after working with Robert. He was fabulous. Patient, understanding, with an ability to explain tasks in lay terms. Rather than feeling embarrassed by my lack of computer skills, he empowered me with a new sense of hope in overcoming my incompetence on the computer. He even printed out clear, concise instructions for my future reference. Thank you again, Robert! Jonathan H.
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April 2023 by Signcut P.
Love Global Computer Consultants. Robert is a US Navy Veteran with the skills and vast knowledge of computers and Audio Video and lighting. He's done all of this and built his own motorcycle too. He can do it all. Great guy, really knowledgeable and knows his stuff.
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March 2023 by Jennifer Noyes
Best computer consultant in town !!!! Easy to talk to and great to work with. You would be a fool not to hire them.
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October 2022 by Kevin McGill
We've been using Robert as our Computer Guy since 2005, and wouldn't change if you paid us. He's Our Man! Go Navy!
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October 2022 by Meoppies
In my 20 years of having computers, surrounded by family and friends who are all very experienced in building / repairing computers, I never thought I would need to seek out a PC repairman. However, there is a first for everyone...We had tried everything with my computer, replaced the most important parts on it, tried everything one by one, getting to the point where I had started to build an entire new computer. BUT, even building a new computer wouldn't solve my problem. Throwing our hands up in the air in fits of frustration, I looked for the computer repair shop closest to me with solid reviews.Roger was an extreme amount of help. Kept me updated constantly VIA text on what he was doing. Sending images, videos (my Motherboard was sparking, you can check it out!) What was originally diagnosed as the most simple solution, a missing plug, turned into wires being shorten all over the place. Roger ran into problems with my computer left and right, it was almost as if the PC gods said no to this very specific build of a custom computer. But he fixed it in the end, after countless hours.He charged me an extremely fair price considering how much he had to do. Charging me for probably 1/3 of the amount of work he had done. I spent more money trying to fix it myself compared to how much I spent on him. I will say, it is a bit on the high end for cost, so if you are on a very tight budget, I would potentially recommend something like Geek Squad. But they'll probably tell you a bunch of "you need this and that because we can't figure out the problem and diagnose you with BUILD A NEW PC".If you think it's a quick fix, bring it to him for sure. He can fix any normal problem in less than 30 minutes probably. If you think your computer has turned against you, bring that monstrosity to him like I did.
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October 2022 by Jesús Cobo
I had a great experience with Global Computer Consultants and I highly recommend it to anyone with computer problems. Robert was really helpful from the moment I called him and he was flexible, available and communicative throughout the whole repair process. I was very impressed and satisfied with the work and customer experience.
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August 2022 by Joe Slattery
We absolutely love Global Computer Consultants and have recommended him to our friends and family.
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January 2022 by Evan Wheeler
I would highly recommend Robert! He took me last minute over the holidays and was very accommodating. He immediately took steps to rectify my hacked Macbook Air and provided stronger virus protections and recommended a good VPN service. Super happy with the service and wouldn’t hesitate to use him again!
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November 2021 by Nancy Mohn
Both our relatively new laptops needed repair..one a keyboard, the other an internal battery replacement (i.e. not easy in and out). Bought at Best Buy, they wanted to send out...with no guaranteed return schedule. Found Robert w/Google Search, he's local in Farmington Valley. Were able to leave computers for a quick checkout, pick up and use until parts arrived (Robert secured the parts very quickly), then only a few hours for each replacement. Highly recommend Global Computer Consultants
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October 2021 by Kenneth Cortavarria
Youtube can make you feel really confident until the moment of truth. When that moment came I decided to take it to a pro. Robert was friendly, professional, and a huge help with my computer needs. He also delivered ahead of schedule! Will absolutely be using him again in the future.
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July 2021 by Thomas Rozas
Nice , knowledgeable and helpful person. I found it more costly than I expected it to be.
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June 2021 by David Echevarria
His work and quality is superb. He provided me with information that he made not confusing for me installed all my new purchases and over all just excellent customer service
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May 2021 by Chick P.
Robert Carmen is the best of the best! He has extensive experience in computer repair and knowledge about the present tense of the computer world. He is an honest guy who prices totally fair, and who understands and cares about customer needs. His business is built on customer service. Forget about the "Geek Squad!!!" This is the computer consultant to call, for advice, service, or buy/sale inquiry.
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April 2021 by Sue Nadeau
I would highly recommend Global Computer Consultants for repairing your computer. Robert repaired my computer with a 24 hr. turn around and I was very satisfied with his service. He is very experienced and went above and beyond my expectations. A plus was the price was affordable and worth every penny.
