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March 2024 by Kiera Rose
They constantly lie about delivering my packages, they will say it's at the front porch when it's actually in the large mailbox WITHOUT a key for me to open it or not delivered at all.They give me other people's mail and put my mail in other people's boxes. My packages are delivered smashed and sometimes even thrown on the porch. After talking to them multiple times they do not do anything to fix these problems. My grandmother sent me packages that were smashed to a pulp. They gave us the run around and we never received the other 2 packages. They are just gone. This is constantly happening and no one cares enough to do anything to fix it.
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December 2023 by Peter Ventura, Jr.
Can’t get through on phone!!!!
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December 2023 by Beverley Z.
While I have always had good service at the Watertown, CT post office, I have had some problems trying to call the postal employees there. No one ever answers the phone! I wanted to ask them to hold my mail for me, because my mailbox was crushed by a falling tree during the last storm. I am having a mobility problem, and was hoping I didn't have to go into the post office myself. Guess I have to now.
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November 2023 by Irene Melko
Fine and courteous
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May 2023 by Kitty Kitty
Place is a joke. Long lines and then after waiting 20 plus minutes to find out they don't have money to cash a money order when I saw them with a full drawer of cash a few minutes prior but told " come back in afternoon " ... because I have all the time in the world to come back.Don't offer cashing out money orders if there's constantly an excuse. This was third time. Also woman said she is going on break...in middle of a long line, come work in the medical field with me where there's no break especially if you have a line of people.
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February 2023 by Eldi Demiri
Very very very rude personel. ????
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February 2023 by Aaron DeMarest
Shannon is the best!
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October 2022 by Mary Lou Prunty Bodenlos
Short wait, polite
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August 2022 by TOYSIPO2
Cool place. Nice people. Helpful for shipping, though boxes and packaging are sometimes in short supply. Small town post office moments.Sometimes my dad doesn't get his bills in the mail though. Not sure whose fault that is. I've got a feeling mail as an industry is losing profitability with the advent of email and electronic payments.
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July 2022 by S Curlie R Capel R Capel
Great customer service.
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November 2019 by Alice Kennedy
Everyone in this office are very friendly. They greet to you, remember your name. Nice team!
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July 2019 by Tina C.
Mike at the Watertown,CT Post office is a remarkable employee. He was so kind & willing to help me "refuse delivery" a package without hesitation. Mike was also very patient with me while answering all my ignorant questions about how to "refuse delivery" on a package. After assuring me he did everything at his end to refuse the shipment, he had the courtesy & went the extra mile to call me to confirm the package was refused at the post office & returned to the sender. THANK YOU, MIKE!
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July 2019 by Gary Desbois
Pleasant, hard working staff. Never a problem. Great place ! ??
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September 2018 by A M
I've gone to this one occasionally. The staff here is nicer than Thomaston PO. You call Thomaston PO about an issue ( they get attitudes or interject you.) Even the managers are rude undiplomatic folks. Hope they hire better staff and carriers!
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June 2018 by Chris Ocampo
My mail person frequently chooses to leave pink slips when people are home waiting for packages. This requires me losing time at work to pick up the packages as I work the same hours as the office. The people at the office are at least friendly but several formal complaints has changed nothing for the failed delivery notification. At least 2 of which where quickly written as I walked to meet the mail person to directly receive the package just to have them rush away.
