Closed
3528 E Main St, Waterbury“I just opened an account here at mutual and Jamie helped me and she was so nice and caring! This is my first account ever and she explained everything to me that I needed to know!! She’s amazing!! I love this place already”
8:30AM - 12PM
203 Main St, Thomaston“I have been banking with Thomaston Savings for over 28 years now I have my mortgage, checking ,savings and Roth accounts with them have never had a problem... they have a very professional and personal staff I wouldn't do my banking anywhere else”
“It is with great gratitude that I write this note. Though it is a fact that the bank was giving excellent service consistently, I am so grateful for the service and support that Garrett, Lisa and Lisa gave me. They resolved a very difficult situation with two charge card companies, Capital One and Citibank. Thank you so much your excellent customer service.”
“After years of banking with for-profit institutions, I took a friend's advice and switched to a local credit union. All I can say is one word: wow! First Bristol's customer service level is unparalleled! Their attention to detail, kindness, helpfulness, and ease of use is beyond what I could've imagined a bank could be.Thanks for everything, guys - keep up the good work!”
9AM - 1PM
835 Wolcott St, Waterbury“Always great service! I have been using this bank for over 7 years. They are so pleasant and welcoming with a smile. I love to enter this bank! Great customer service and friendly individuals.”
“Couldn’t ask for a better business banking team! Highly recommend this branch for all your business and personal banking needs. Branch Manager Josh is super attentive and professional. I have always been helped by either Sam, Alexis & Aileen”
“I had to address my brother’s accounts here after he passed in April. They were wonderful to work with. I couldn’t be happier with how I was treated, how kind, considerate and professional everyone was, especially during such a painful time.”
9AM - 1PM
826 Wolcott Rd, Wolcott“I have been using FD for years since 2016. This bank was the only bank that believed in giving me a loan back in the day when no other bank would help me.fast forward to today-and I give this bank a lot of credit in helping me shape my family and I build generational wealth-and they’re still helping me every year with something new I do.This is a small community bank that’s a staple in Waterbury for like 100 years. It’s not chase bank so if your looking to have deposits in the same day-only thing I would say no to-however anything for personal banking savings auto loans-helocs-these guys are the top of the line.The employees are very helpful especially in the loan department, all of them are very helpful. Most people will use a business for years and one time something will go wrong, they will immediately leave a review. How about leaving a review for the 50 times things went right.Everyone wants to feel entitled and special about leaving reviews-negative reviews should only truly be warranted when all avenues dealing with the business have been attempted. Not just when 1 bad experience happens and you go cry about it on Google like a 4 year old like a lot of reviews I see. Get a grip on life-and get out of moms basement and see the world.The negative reviews they even have are mostly from the meriden road branch-and it’s not because of the employees, that bank especially deal with a bunch of people who can’t figure out why companies took money out of their account and they get mad at the tellers-seen it many times, it’s 2024-get with the times and control your money better people-it’s not the banks job to worry about why you can’t budget your money.Either way-keep up the great work FD community and continue in helping people in Waterbury build generation wealth!”
9AM - 1PM
712 Main St, Watertown“Great Banking experience with My Teenager, Ok with Me and My Kid got through it. With a stronger understanding how banks work. Like when you work or receive money the Bank trusts you to open accounts. History of Trusting Banks will Help Your An Adulting in this 2023!!Happy Birthday E! Love You Your Mommy Cloud”
9AM - 12PM
1430 New Haven Rd, Naugatuck“I was pressed for time and waited for the bank to help the woman behind the counter 1 person helping the line of people and she was also trying to help the drive thru window at the same time all alone. This should be more than 1 person on duty for customer support.she was stressed but held together nicely and I was seen in timely manner. Thank you ion Bank”
9AM - 1PM
59 Main St S, Woodbury“These bankers/tellers went above and beyond to complete an important transaction that the Seymour branch set up for failure. They were polite, helpful, creative, even sacrificed a lunch break due to the fact that I had 1 hour of travel time to get there. I will be switching all accounts from Wells Fargo to TD based on their service and expertise, friendliness and professionalism.”
9AM - 12PM
87 Church St, Naugatuck“EXCELLENT BANKING EXPERIENCE AT ION THE BEST KEEP UP THE GOOD WORKPeople's Bank is now M&T and is having many problems.WEBSTER BANK, will not even let you debit your MasterCard...FOR THE ABOVE REASON IS WHY I CHOSE ION BANK.”
9AM - 1PM
2 W Main St, Waterbury“I have been banking with TD Bank for over 16 years and I can say this, every time I step into this branch I’m greeted with a smile, hello, good morning whether it’s Destiny, Jayla or Tiana those ladies are so nice, respectful, fast, friendly and professional all in one. It truly makes a difference being nice to your guest/customers and I can say those three ladies got it down packed?❤️”
“The director of this credit union is a great staff member. Josephine and Tracy are very helpful and knowledgeable. They are personable. They helped me open a checking account, gave useful information, help me with finances. They offer many incentives and treats and give calendars, etc. highly recommend!!”
9AM - 1PM
59 Main St S, Woodbury“These bankers/tellers went above and beyond to complete an important transaction that the Seymour branch set up for failure. They were polite, helpful, creative, even sacrificed a lunch break due to the fact that I had 1 hour of travel time to get there. I will be switching all accounts from Wells Fargo to TD based on their service and expertise, friendliness and professionalism.”
9AM - 12PM
224 Chase Ave, Waterbury“My experience with all the staff is excellent and I have no complaints. Although they are very professional, they are very well trained, they have always made me feel very good, and I do not have an account with them, I am going to make some deposits for my friend, but they treat me with a lot of respect and are excellent at their work, but above all very professionals. It will be until next time.”
“I have been a member of this bank for about 27 years when my mom began my savings account as a baby.. I have never left and continue to use this as my main bank. The staff over the years have become friends to my family and are very personable with each and every visit or phone call. I moved a bit farther away from Waterbury now but will not leave this credit union. Anything I need I know they will have done in 2 minutes from my phone call. I appreciate the personal touch this credit union has.”