Stop & Shop Pharmacy has built a strong reputation for its caring and efficient service over the years. Customers appreciate the friendly and compassionate staff who take the time to understand their needs, especially for those managing chronic illnesses. Although filling medications may occasionally take longer, the staff ensures that prescriptions are complete and will work with customers to provide partial fills when necessary. They are proactive in communicating about prescription readiness and stock availability, which adds to the overall positive experience. Particular staff members, such as Conor and Carol, have received commendations for their exceptional customer service, going above and beyond to help patients. Many customers have switched their medications to this pharmacy due to the outstanding care and attention they receive. Additionally, Stop & Shop Pharmacy has been noted for its efficient grocery delivery service, with customers reporting smooth transactions and pleasant delivery experiences. Overall, Stop & Shop Pharmacy is recognized for its dedication to customer care, making it a trusted choice for pharmacy needs in Watertown, CT.
I have been coming here for years now. Everyone in this department is very efficient and friendly. They do their jobs. They contact you when your prescription is ready. They contact you when it’s out of stock. They do what they are supposed to do and I have had situations where Carol and Conner go above their normal job... read full comment
June 2025
Jessica the cashier is The best I have ever experienced at this location usually I’m a bit disappointed lol
September 2024
I see some people mention Conor and I agree he's the best. SO helpful, explains everything to you. I ended up switching all my meds to that store because of him as well.
