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November 2023 by Jadira DePaula
A huge thank you to Jon and Omar for making buying a car so easy. Jon listened to everything I needed and brought me the car I need. I was so picky and he was so paciente. It was honestly one of the best experiences I have had at a dealership. From the beginning everyone was so welcoming. And thank you Omar for Handling all the paper work and making everything work for me. I really appreciate it. Definitely ask for Jon and Omar on your next visit.
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November 2023 by Pat Helsley
Buying a "newer" car is stressful, however, my salesman Marquise A. worked very hard to make my experience a pleasant one. Thank you for your continued support as I adjust to a vehicle 16 years newer than I had before.
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November 2023 by Alexis Jordan
If you are looking to purchase a new vehicle definitely contact Marquise Alston ! Marquise assisted me with getting my new Honda 2020 hr-v. The entire experience was great. He’s has a great attitude, very knowledgeable and timely; majority of the time if you go to dealerships they take their time and you’ll be sitting there practically all day with little to no progress however marquise did not waste any time and he got me in & out within a few hours! Even after I purchased my car if I had any questions in regards to the vehicle he was always there to help assist me further. Experience was definitely 10 out of 10 I would recommend Honda of Watertown ! Staff is amazing
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September 2023 by Damien Pratt
After going to a few Honda dealerships in the CT area, we landed at Watertown. We got a 2022 Certified Honda HRV EX at a competitive price last month. This was the first time my wife and I were in the market for a new car having lived in Queens for 25 years. Never been through the process before. To compare our experience with other dealerships, i have to say hands down that Jon Castro, salesperson at the Watertown dealership was the most effective by far at what they do. Jon was SUPER chill, accommodating, a great listener, thought of great questions to ask us which helped narrow our choice. Jon was never pushy and addressed all of our inquiries and concerns. Can’t recommend him enough!! Only reason i am giving four stars and not five is because we had to push back on management a little bit in order to get two sets of keys (they told us they only had one set and we’d be charged for a second set but the paperwork for the certified vehicle clearly stated two sets. Like really??) and second, Vincent V, one of the managers really rushed the document signing process. I had to ask him to back up, slow down and explain things. I stated that this was my first experience but he was just flying a mile a minute. To his credit though, he listened and pumped the brakes to explain what our coverage looked like and helped us understand it all. Thank you John and Honda of Watertown for making our first car purchase a success!
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August 2023 by Rebecca Batista
From the moment I walked in, I was greeted and helped right away. Norbert was patient with finding the perfect car for me. He was able to get a car from another location to Watertown the next day for me to see. Smooth transition to my new CRV!
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August 2023 by Connor B.
Bought a used 2020 honda civic and my guy Henry helped me out a lot. I was trying to trade in my wrx due to some mechanical issues and they definitely worked with me to find a deal that pleased both of us. I'm so happy with my new car and I hope to keep coming back and giving them my business.
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August 2023 by Loniek Henry
Henry has been absolutely fantastic at giving me the best service I feel like Honda has had to offer. I arrived at Honda in a tough situation with no vehicle and low credit, and he still managed to help me with a beautiful vehicle, with the mileage range in our range, the price range fitting our budget, and fighting all the way to the end with helping us find an insurance company that would fit our budget. He’s been very professional and warm hearted since we’ve met him and would love to do business with him again and spread his service among family and friends. I would recommend his services to anybody. I was left very satisfied and happy and couldn’t thank Henry and Honda enough for helping me and my family out. He is truly the best of the best. I’m happy we were able to receive a Honda 2019 in amazing condition.
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August 2023 by Mason Dudley
great experience here, Henry and Marc got me into a great car with a great over all experience aswell and stayed late to make it happen. He was a great salesman and helped throughout the whole process to make it easy and with the best deal. made it very quick and easy to finish the deal and was very helpful. everyone there was great and welcoming. 10/10
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August 2023 by Jenid Pacheco
Henry was excellent & very patient with me most of all he went above & beyond to make things clear & transparent. I recommend him as a sales person if you are looking to purchase a new car.
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August 2023 by Kate Davis
I had a very good experience with Christian Castro! While the car (2023 CRV EX-L) sold itself, Christian was a fun (informative and helpful) addition to the overwhelming new car process.He supported getting me into the vehicle I wanted. Thanks a bunch, Christian!Though, the dealership did not take my former SUV. While I understand the why, it made the process much more cumbersome for me. It was the only time I’ve had to do this, and made my excitement about a new car dwindle.I purchased the car on Tuesday and as of Saturday, I finally have just one car.If Honda of Watertown junked it, it would have been an extra service I would have been appreciative of.
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August 2023 by Jennifer C.
I had a 9 am appointment for a recall. Service representative informed me that the car would be ready by 3 pm after being told on the phone when making the appointment 1-2 hours . So when I got there I had to have my son leave work drive 30 minutes to come pick me up. I was barely home 10 minutes and they called to say car was ready. All because the representative was too lazy to check how long it would take we were completely inconvenienced. The response was "oh sorry I didn't know how backed up or not they were". I will certainly not return to purchase or service again.
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July 2023 by Mr. John A.
I live in NYC and had to deal with being annoyed by the sales reps in HONDA MILLENNIUM IN LONG ISLAND. While visiting in Connecticut (WATERTOWN), I was greeted by Mr. Norbert Jakova, Mr. Jakova was so professional with no hassle nor stress, he helped me with every step of the way, and only had me there for my transaction less than two hours. I appreciated his knowledge of how things will work for me and in addition, guided me in the right direction. He is a true salesperson with kindness and understanding. Thank you, N.J.
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July 2023 by Carmen Rodriguez
My parents and I must say that the experience was the best at Honda of Watertown. From the moment we stepped foot in, we was greeted with a warm smile and a genuine eagerness to assist us. Cristian Castro, the salesman that helped us truly went above and beyond to ensure that we found the perfect car to meet our needs, and we did thanks to him. The overall atmosphere was welcoming and comfortable, and the facility is very well-maintained. The purchasing process was very efficient thanks to Christian. We highly recommend Honda of Watertown to anyone in search of purchasing a car. The knowledgeable and professional sales team will make sure that you have a positive experience with your purchase. Thank you Cristian Castro and your team.Ruben and his family.
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July 2023 by Dayna C
If your considering buying a new car, Cristian Castro @ the Honda dealership in Watertown will definitely find the best fit for you at the best prices. Go see him for all your car needs ASAP! ???? Very helpful very reasonable I wouldn’t have done it without his help! Thank you so much !!
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July 2023 by Pablo Perez
Had a great experience buying my 2023 Honda Civic Si here at the Honda of Watertown. Cristian, the salesman that helped me, made the whole process very easy. Everyone was very supportive in answering any questions or concerns that I had.
