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February 2024 by Lukiangel
I love this hospital so much that I’ve brought both my cats and my dog from a vet I would travel farther for (I loved my previous vet). They are friendly here, truly care about animals, have payment plans, care club and got me hooked onto Trupanion. I recommend this team wholeheartedly.
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February 2024 by rosa campos
VCA NEW LONDON CTthey are amazing with my Fur baby Maui they explain everything, and they are great with my baby, great services, clean places, every one is amazing and good with our babies, they listen when you talk or ask questions and get an answer for you.
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February 2024 by Barbara Lewis
The cat vet is wonderful
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January 2024 by Beth Huntley (BethyH)
I'm very thankful for Dr. Norbert & his staff. I had to put my 17 yr old cat, Rusty, down today. They were so supportive & showed such compassion. I highly recommend VCA New London.Thank you all....❤️❤️
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January 2024 by Ron Samul
Has been great for our pets.
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January 2024 by Xiomara Camacho
I love this place. The staff members were super great when it was time to put our dog down. Also, a staff member helped us adopt a dog for our two other dogs who were showing signs of depression. THANK YOU ALL FOR YOUR HELP.
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January 2024 by Caitlin Nethercoat
Such wonderful vets, techs and staff!
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January 2024 by Thomas King
Great staff, friendly and professional!
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December 2023 by Donna Palumbo
VCA vets and staff have been caring for my pets for 15 years and I could not be more grateful fir their excellent care and compassion
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December 2023 by Luis Brito
Absolutely loved the care and kindness here! Very much appreciated!!! Don’t hesitate, bring your pets here!
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November 2023 by Maddie Amelia
VCA New London is PHENOMENAL. They kept me informed every step of the way, I brought my cat in for a sick visit, and Dr. Italia was her veterinarian, she was very professional, knowledgeable and very hospitable. They provided the best care and went above and beyond my expectations. Abby was my cats surgery tech for her surgery and she was nothing but kind and caring throughout the whole process. Thank you staff for doing what you do!
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November 2023 by Magee Aikins
I had to put my dog down just after Christmas last year. It was the toughest thing I have ever had to do. The staff was amazing, giving us the space we needed to say our goodbyes, the whole process was well thought out and they were so compassionate to us when we really needed it (I was there for almost 2 hours and sobbing like a baby).I am however absolutely heartbroken that my dog's paw print keepsake was simply thrown away by the staff. They have my address and phone number, and if I owed them $$$ I am sure they would have reached out to me multiple times. I received one call from them and I was still grieving, and couldn't bring myself to go in. I know I should have called sooner, but I am in shock to hear it was thrown away. HEARTBREAKING!!!!!!!
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October 2023 by Giselle B.
It wasn't until I came here that I realized how hectic my old vet's office was. I LOVE the VCA. They have a calm environment and they make appointments easy even for fearful pets. I take my dog and cat here. My cat is very nice but scared around strangers and likes to hide. He started purring and even took treats from the vet (he has never done that before). My dog is young and the vet did such a great job with her -- keeping her calm and all that. Love this place to bits and the staff is always on point.
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October 2023 by Laura Cotto
I can't say enough great things about VCA New London. Our dog Luna is a rescue who came with a lot of anxiety and some longer-term health issues. The entire staff has been so gentle and patient with her but also with us as we ask a million clarifying questions at each visit and in-between. We are incredibly grateful for their support and willingness to go above and beyond to find the most up-to-date research on treatment protocols, calling to check in on her after hours, and their willingness to explain everything to us.
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August 2023 by Paul
Always helpful and if anything concerning comes up they get you in to make sure your fur baby is happy and healthy and doctor Italia is always fantastic
