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January 2024 by Arya Shah
I came in with some electrical issues with my car after a collision. Randy and Keri helped me get the repair covered by insurance even though the repair is through a different shop. Great people who care about their customers and are willing to go the extra mile
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December 2023 by Zachary Riddel
Wouldn’t recommend they are a scam artist just trying to make money will say what ever to get your business and then say that he dropped the ball and give you your car back with bumper not sitting right and spray right over your clear bra with paint not to mention will put bondo over rust about a inch of it at that I wouldn’t trust this place nor would I ever recommend it ever again steeer very clear of this place not to mention my suspension was messed up and said it would need a wheel bearing but ended up bringing it to a different shop cuz he didn’t want to do it for the insurances to cheep of a”rate” so I’m stuck paying for all his shady repairs to my car he got paid over four grand for wouldn’t trust this shop with a shopping cart
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November 2023 by Cindy Zuckerbraun
Can't say enough about the service at Perry-Lathrop.....Kind, efficient, honest and the work A-1....Much thanks to the whole crew...tremendous jobService: Body & Trim
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July 2023 by Tony L.
My wife's SUV developed a roof leak that was staining the headliner. I found Perry-Lathrop on Yelp and called them. Randy answered and asked if I could bring it right in for them to look at. I did. Incredibly, Randy said they could take it in right away and work on it over the next few days. Two days later they had diagnosed and fixed the problem at a reasonable price. Not only does it seem that the problem is resolved, but they also cleaned the headliner stains and washed the vehicle. It came back to us in perfect condition.As a bonus, Randy Perry and his brother, Todd, and everyone else there was polite, professional and funny! Last, but not least, my wife needed to use the bathroom when we picked her SUV up. I thought to myself "Uh, oh, here we go", because most automotive places don't have the cleanest bathrooms. Wrong again! The bathroom was very clean and my wife was happy.I can't recommend these folks highly enough. I'd give them 10 stars if that was an option.
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July 2023 by Julia Skinner
Randy Perry and his crew are awesome. Randy knows a lot about the insurance game. Very knowledgeable.
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July 2023 by Sherry Wylie
Amazing. Randy is a compassion human and handles his affaires as such. He has great advice and is very understanding. His shop would be a great place if you needed your vehicle fixed or towed.
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May 2023 by Brienne Sexton
I used Perry Lathrop for repairs (cosmetic and non cosmetic) I cannot say enough about how amazing they were. Even tho this shop is always full, they finished my repairs quickly, always treated me kind, stayed in touch about the work being done, and preformed the work to an amazing level of service (you can’t even tell my car was damaged) Their prices are great! I will never use or recommend anywhere else for the rest of my life. If the owner, workers, and managers see this, THANK YOU SO MUCH!! You made such a stressful time so much easier I can’t thank you enough!!Services: Tires
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March 2023 by Sean A.
Went above and beyond on my Mitsubishi Eclipse Spyder in both quality of work and customer service. Was willing to fight insurance tooth and nail to make sure I didn't have to pay a single dime out of pocket, and was even willing to pay for my rental when Progressive wouldn't. They were incredibly friendly and insanely supportive of the military/veterans. Best shop in all of CT by far.
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February 2023 by Michael M.
I was in a fender bender with my 2006 Jeep Wrangler. Went to Perry-Lathrop upon recommendations. The estimate was fair and saved my Jeep from the scrap yard given its age. Randy also recommended a couple of vehicle body and suspension updates which I had them add to my bill - which I paid out-of-pocket. The Jeep now rides and looks even better than before the accident. Additionally, the insurance company (Safeco) adjuster emailed me at the time of the damage inspection and estimate and said that he had a very good experience reviewing the vehicle damage with Randy. It says something about Randy's shop when an insurance company is complimentary
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January 2023 by J Rivers
Perry-Lathrop has always helped me through the years. They do amazing work. Wonderful service.
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August 2022 by Joseph Churyk
Worst tow experience, no one’s in the shop when the website says their open, waited for the driver of the wrecker and says he cannot release cars
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July 2022 by Richard Freeman
Perry-Lathrop took good care of my car. I had a problem with my AC on the hottest day so far this year. They explained the problem and gave me a couple of solutions. The cheaper solution worked and I have a cool car again.
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July 2022 by Jeffrey Cassaberry
Great service so helpful looks out for their customers interest. So nice and polite when u call and they went over and beyond for me and my wife thanks so much
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June 2022 by Kathie Cassidy
Randy and his staff were great to work with. They kept me updated on any issues with parts, made sure the best parts were used and did a fantastic job with the paint. The office worked with my insurance on the payment end and in dealing with returning my rental. I wouldn't use anyone other than Perry Lathrop. Another reason to stay with "small, local" guy.Services: Painting
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June 2022 by Erin Roads
Randy and Keri are awesome! Amazing customer service! They took care of everything with the insurance company and rental car. They took all the hassle away. My car was repaired and looks perfect!Services: Painting