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October 2024 by Judy Rowsell
Excellent service from Ken!! He really was helpful throughout the visit. Looking forward to a good rest from my purchase ???
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October 2024 by Stuart Mcdonald
Very professional also very polite. We were treated like we were the most important person in the store. We were given a very reasonable price. We will definitely shop here again and we will recommend Mattress Firm to my friends.
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October 2024 by Lisa Kimball
Ordered over the phone, with no problem ? looking forward to my new mattress.
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October 2024 by angela grondin
Our salesman was courteous and helpful.
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October 2024 by Shaquana N
Always ride past and I was glad I stopped by today. When I tell you my back has been killing me… a new bed was a must. To my surprise the district manager ( forgot his name ) was in there to help. He did an amazing job helping us find a bed that I was looking for in my budget! Made my day and woke up today feeling brand new , Thank you so much ?
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October 2024 by Ray Smith
On time, very professional and courteous. They got the delivery done and all was perfect.
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October 2024 by Bruce Milton
This is an impressive store, Kim helped me completely and I got a beautiful BeautyRest pressure smart mattress with a wonderful frame, thank you so much! Best regards, Bruce
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October 2024 by Jonathan (Jonny)
Kim was so helpful and kind. She thought I was funny even when my wife was shaking her head!?
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October 2024 by M M17
Victor was great. Very helpful! Highly recommend.
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October 2024 by Jim Luksic
Very fast friendly service , everything was explained cost wise. In and out in no time with new mattress, Thank You
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September 2024 by Robert Baldwin
Owner/ manager is a delight. No hard sell. Lots of helpful information and a fuscount on extras and delivery after we got a new mattress.
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September 2024 by Patrick R
Excellent and friendly service. Kim did an excellent job making sure that we were purchasing the best mattress for our money. She spent time allowing my wife and I to test the mattresses before we purchased it. Thanks so much for the quality customer service.
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September 2024 by Mary Valakos
I believe the young man's name was Ken he was very patient, very customer oriented, went above and beyond trying to find me the perfect pillow. Which he did and I cannot wait to get it in the mail. I will always go back to him if I need any type of pillow or mattress .
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September 2024 by Andrew Walker
Ken was very knowledgeable and patient with us as we sorted through the many mattress options. He had a great approach for helping us navigate the different choices, ensuring bought the right bed at the right price.
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September 2024 by Mike Jasenak
We enjoyed a first class experience buying our mattresses at Waterford Mattress Firm. Our salesman, Victor, was very knowledgeable and patient with us throughout the entire process. No pressure at all. He also went above and beyond to get us the best deal. A very pleasant experience.
