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March 2024 by Tiffany Thomas
Wonderful and most helpful staff ever!! Love coming in here everytime!!
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March 2024 by Paris Foskey
The whole crew is sweet recommend 10/10
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March 2024 by Linda McDougal
I have been purchasing my jewelry from Kay Jewelers in Waterford for many, many years. The staff is always helpful, considerate, knowledgeable and actually listens to what I want. They are able to give suggestions and have always found a beautiful piece of jewelry for me. My husband relies on their expertise to find a quality piece of jewelry any time he needs a gift for each special occasion. I wouldn't shop anywhere else when I needs quality, professionalism and beautiful jewelry and watches.
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March 2024 by Angel Laforge
Everyone was extremely helpful in working with us for our custom diamond! From start to finish we were updated every step of the way , took the time to sit with us from picking out the loose diamond and setting and matching wedding bands. I absolutely Love the rings and will always continue to work with Waterford Kay’s.
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March 2024 by Cassandra Cullen
Sigourney was so knowledgeable! made me feel right at home with the perfect jewelry piece that I bought at the Dana show! All the staff were lovely would recommend this location!
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March 2024 by Shaylynn Christison
Sigourney is an amazing sales consultant! The store manager Jeannine is also fantastic! Her entire team always helps you find what you need. Sam and Luann have helped me as well and it goes to show that this location has an amazing staff of welcoming and knowledgeable people! 10/10 every time.
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March 2024 by alicia edwards
Sigourney was extremely helpful in a very important purchase. Thank you Kay Jewelers and Sigourney for the amazing assistance!
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February 2024 by Lorie Trainor
Friendly, knowledgeable and reasonable with pricing and will always listen and not try to upsell you more than what you’re asking of them. Been a client (customer) for almost 30 years. Will follow Jeanne anywhere
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February 2024 by T T
Absolutely pathetic. Lied for weeks. Totally wasted my time. Substandard customer service. Employees looked liked slobs. Unprofessional. Made me wait and late 30 mintes even thought I had an appointment. Unable to fulfill simple requests. Bait and switch with atrocious more expensive "jewelry." I hope this place is bulldozed soon.
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October 2023 by Viktoryia Paluda
Thank you so muchI am so so happyI brought my ring in to be resized and the staff did a great job. Especially Luann and Samantha. Thank you so much for everything.
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October 2023 by Katherine Raleigh
I had a good experience here. Even though I did not end up purchasing anything the staff member that helped me was very patient and not pushy at all
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Samantha was very kind and helpful helping me getting earrings. Thank you very much.
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August 2023 by Genevieve Medrano
They are still open in the Crystal Mall and they are Amazing!
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June 2023 by Michael Dewaine
Luann was so patient and helpful, she made our experience so enjoyable after asking many questions and feeling like a bother she made the whole buying process as simple as possible. Thank you again, go see Luann!
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May 2023 by Nicki Jackson
Emily was amazing! We can’t say enough great things about her service, professionalism, advice and product knowledge. We’ve been in 3 times and we are beyond satisfied. We will be lifetime customers
