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July 2024 by George Morash
A baby costcos but they hold their own
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July 2024 by Miss Elena
Appalling self check out staff. Refused to introduce themselves before assisting with my check out, ignored personal space, did not state the issue before proceeding to help my family, or include me in their conversation that implicated I was stealing. Staff racial profiles my husband and utilized language like “I work here”, “I know what I’m doing” and “they didn’t scan that or that or that” when it was our first time in person and unaware we weren’t checking out properly. Staff continued to speak poorly about us as she walked away and rushed to her manager upon seeing me speak to her myself. Should be fired. Filed formal complaint with state of CT. Will be going elsewhere.
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June 2024 by Shane Wysoczynski
The Bottle return system needs improvement.. not enough can & plastic machines & really under staffed with people servicing the machines... this is Ridiculous...
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April 2024 by Beryl
Gas was easy and quick at self serve pumps.Reduced price with membership card.
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March 2024 by Amanda T
I don’t know what happened to their customer service, it’s been going down the drain…! Costco service is so much better
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January 2024 by Shawn Day
Did my monthly shopping. Planned on using my new BJ's MC (Virtual). I went to Cust. Svc. and met Thomas (383557). After maybe 15 minutes, we/he figured it out. He was very patient with me and my OCD. All I can say is he handled me well and got the job done. Thank you, Thomas.
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January 2024 by Rossana
I love shopping here, good prices and excellent products ??
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January 2024 by Sirr Purr time
Doesn't take long for the money to rack up but the amount of product you get for the money is phenomenal
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January 2024 by Dai Thach
Whoever thought of the coupon systems must want people to shop at the nearby Costco instead of here.Against my better judgement, I wanted to support a more local business and signed up for an annual membership. Will not renew my membership.
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January 2024 by Mike Francis
I always leave with more than i came for cos im impulsive. I love food clubs!
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September 2023 by Cara DiBattista
BJ'S wholesale club is a great place to save money on groceries IF.....you shop.carefully, checked prices elsewhere and use their coupons!
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August 2023 by Herve Adolphe
Good product, good customer support.
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August 2023 by Jennifer Lacy
THEY WILL CHARGE ANY CREDIT CARD THEY HAVE ON FILE TO RENEW YOUR MEMBERSHIP. IT WASN'T EVEN A MEMBER'S CREDIT CARD
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July 2023 by Tanya Ianniello
The deli needs a new system! There one cheese machine and one meat machine doesn't work for the amount of customers they have. I waited for 35 minutes today to get one cheese and one meat, with 2 toddlers, not fun! Otherwise the store is great! Also can't write comments on online orders Otherwise I would do that.
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July 2023 by Rose Marie Parfitt
Used to have really good produce but the quality control is becoming disgusting and I’m starting to get produce that is verging on rotten or IS rotten! This company NEEDS to start checking the produce on shelves so BJ’s members DON’T buy rotten produce and money wasted! July 20, 2023 bought a mix bag of yellow squash and zucchini. This morning July 22, 2023 opened fridge and saw into vegetable drawer a rotten spot on zucchini and so went to inspect and my fingers went INTO it as I pulled it out! Adding a picture of it and NOT happy, will just buy most vegetables elsewhere if this keeps up.
