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November 2023 by Patricia Colella
Thank you all so much for always being so caring and accommodating of my needs. You always go out of your way to keep the customers satisfied. A special shout out to my friend Bob who always has a calming and reassuring manner about him. Again, thank you for being the best!Service: General repairs & maintenance
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November 2023 by Charlie M.
Have been coming here for years. They're family owned and operated and everyone is honest and knowledgeable.
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October 2023 by Kenneth “Chef. k” Coote
Good people. Excellent work done. The lady in the office is so nice love her smile. I will not bring my car to the dealership anymore.Services: Air & cabin filter replacement
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September 2023 by Jennifer Finn
I moved back to CT a while ago, and my mechanic had retired. My parents told me about United, where they bring their cars. I have learned over the past 5 years that the owner and his employees are outstanding in skill and customer service. They don't make up imaginary problems to make money off of. They're honest, and as a woman, that's a rare thing to come by in a garage. I trust them place to be fair, honest, and upstanding. They'll always get my business.
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August 2023 by Bob Lukacs
Had some work done here. I recommend them great company. They do honest work.
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August 2023 by mary Millette Flanagan
Been a customer prior to 2005.. They are knowledgeable, they answer questions you may have.
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June 2023 by James Roy
Quick and easy service for emissions testing. Always a pleasant experience
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May 2023 by Robert
Excellent service , and don’t try to sell you extra services that you don’t need and prices are reasonable…Services: Air & cabin filter replacement
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April 2023 by Andrew Dunford
Brought in my volkswagen golf for rear pads and was informed by Bob that i needed calipers and rotors because i had seized them, he informed me of the brand he uses as well as that it would be a safety issue, and gladly answered all my specifics. he had a fair price for the job, i noticed he even fixed my stuck hood that i hadn't even mentioned on his own and bedded the brakes. The brake pedal feel is like a new car now as it should. He also informed me of why my e brake wasn't working. The lady at the front was very accommodating as well, great shop and a good experience.
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April 2023 by Meg Fitzgerald
Really great people. Honest and helpful. Would 100% recommend 100% of the time.
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February 2023 by Frank Guerrera
I have been a customer of United for over 40 years, have never had a problem with service or pricing, have always felt welcome, sent many friends, and they are still customers.Services: Painting
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December 2022 by Hamza Arshad
The alignment of the parts and paint job was not good. They promised to take care of that, and I released the money. After three months of trying, unlimited calls, and bringing my car two times, they didn’t even touch it. Now the paint has started to come off on the parts that they replaced. Definitely not recommended if you love your car.
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September 2022 by Suchittra Srisam-ang
I got my rear breaks and rotors done. Great work! Great price! They actually checked and confirmed that my car needed them done before they did it. They provided a ride home, so I don't have to wait. One hiccup was right after the job was done, I drove away for 2 minutes and the engine light on the dashboard came on. I brought it back right away. They checked everything and reset the light. It's been over a month, the breaks feels great.Service: Brakes
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August 2022 by Chris Skabardonis
Long time family owned Waterbury shop. Always great service. Thank You to the Longo family!!Services: Auto brake replacement
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July 2022 by Susan Loomis
United Auto is the best! I would not go anywhere else. I've been going there for almost 30 years. I totally trust them if they tell me I need something to be done. Everyone is courteous and very helpful. Again I would not even think about going anywhere else.Services: Auto maintenance
