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October 2023 by Emily Manzolino
I had the best experience working with Brianna at Torrco. She was very helpful and informative when I was trying to pick out the perfect fixtures for my dream home! She was able to answer every question I had and showed unbelievable product knowledge. When making a big decision on how to elevate your forever home it is imperative that you are able to trust the person you are working with! I can not say enough good things about Brianna and Torrco. I would highly recommend them to anyone looking for an effortless, easy and reliable experience.
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January 2023 by Mallorie Lee
The showroom is absolutely beautiful. Whatever you're looking for, you can find a variety of styles displayed here. We simply brought in a picture of the unfinished bathroom and Tina Jacovino welcomed us and helped put together everything needed from faucets and shower heads to even plumbing needed behind the wall. She was very knowledgeable, patient and kind. Thank you Tina!
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November 2022 by Michela Solanch
Hands down the best customer service and the most knowledgeable staff that wants to help you (unlike Bender who seemed completely bothered by me being in the showroom ready to drop a few thousand dollars on fixtures). I believe the woman's name was Maria- she was an incredible help! Thank you Torrco- you have a new lifelong customer!
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January 2022 by P Davison
Maria was very friendly and super knowledgeable. She put up with my many changes until we found the perfect shower system. Would highly recommend Torro and ask for Maria!
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November 2021 by Randee Hickey
Beautiful showroom, very knowledgeable, professional, helpful staff, and a huge selection of products
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October 2021 by Bronx Bomber
We are considering remodeling our downstairs bathroom plus adding a stand-up shower to it. Maria Bufalini was very helpful and spent a lot of time with us to choose the best shower base and shower door to fit our needs. Maria was pleasant, helpful and Torrco had a nice showroom with a good selection. We highly recommend them!
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October 2021 by Domenic Trocchi
Enjoyed working with Tina, Maria, and Brianna at Torco in Waterbury. They helped solve my plumbing problems with ease. They are all very knowledgeable about their product line, and provide great customer service.. I highly recommend Torco for your plumbing needs.
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December 2020 by Brenda Ferraro
Have worked with Brenda twice on 2 bathroom renovations, she is excellent and have already recommended her to a good friend who was also very happy with her and the store and the service.
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September 2020 by MARY TORELLO
We recently completed a full master bathroom renovation and were delighted with TORRCO'S beautiful showroom as well as the service rendered by Tina Jacovino! Tina patientl and professional and led us smoothly through the process. She was attentive to EVERY concern we had, and met our needs to our total satisfaction! Highly recommend!
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July 2020 by Chris Mickey
My wife and I just came back from the Torrco Design Center in East Windsor. Sarah was the absolute best, showing us the various options on tubs, toilets, basin and shower faucets, and other bathroom hardware. I can't say enough about her and Torrco's customer service. So much better talking to knowledgeable people, as opposed to the typical "Salesperson" at the big box hardware stores (orange or blue, pick your poison).
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March 2020 by Linda Farina
Our salesperson, Samantha, was very helpful and we were given plenty of time to browse on our own. Several months after our purchase when our plumber was actually installing the shower fixtures we realized that we had inadvertently gotten a rain shower head. I called Samantha and found that it was no problem to exchange it for the one we needed and they credited our account with the difference. Very happy with the service!
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March 2020 by Patti Scopino
Tina Jacovino was very helpful when I stopped by Torrco for info on my leaky faucet, purchased in 2011. She took the time to research and call the distributor. Thank you so much Tina
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May 2019 by Mary Gorham
Tina Jacovino was incredibly knowledgable, patient, and helpful through the entire process of selecting many, many items for our two bathroom renovation projects. A sheer joy to work with. And when she was not there, her colleagues were very helpful as well. I give her my highest recommendation!
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April 2019 by R M.
Ok experience Emily the sales woman eats lunch at her desk while working with me which I thought strange
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February 2019 by Dawn Maiorano
I have taken on a huge restoration project of an old home in Waterbury. My contractor asked me to go take a look at fixtures at the design center. While it was almost closing time for them, the ladies welcomed us with open arms....explained how the display room was set up...and helped me begin my journey of bathroom and kitchen fabulousness!! The showroom is expansive and interactive. Tina Jacovino, design manager, has been amazing and a wealth of knowledge! She asked me questions, showed me options in my budget, and we began the process. I am looking forward to working with her during my renovation! Start your renovation journey there!!
