-
February 2024 by Sarah Beckford
This was my favorite laundry I had so many good memories I wish I could go back and experience.
-
February 2024 by Nicholas
I mean its waterbury ct is anything good here the people suck the place is mmmm and short staffed lazy workers
-
December 2023 by Charles Stone
Great attendant keeping the place clean and having patience with silly questions from another customer
-
November 2023 by Kuntao 5.
The Mexican lady that works there is super rude and doesn't know a thing about customer service she needs to open her mouth politely and ask "Hi how may I help you". That's a start!!
-
November 2023 by aaron orienter
Top Kat Super laundromat is Just that SUPER!!!! THEY go above and beyond they are all wonderful.HOWEVER. PEP-BOYs on Wolcott St are Absolutely Miserable evil scummy Trash they literally cannot preform a single service they "provide" only one employee s can READ so everytime they google a step in the process. they bring him the phone to see how to do it. then they stop and eat a piece of cheese or something. Icant see what they are eating but it looks like cheese.anyway GO TO TOPKAT FOR all of your laundry needs
-
September 2023 by Ashley Weiss
You must purchase a facility-specific laundry card for $2, but the “VTM” is very user friendly. Be aware that you must have $2 exactly to purchase the card, but there is a bill-breaker machine next to the attendant’s window.Everything is clean, and there are plenty of machines available. I came on a Tuesday afternoon, and there were only a couple other people inside. The free drying is a nice bonus. My only complaint is that there is no restroom available for customers.
-
September 2023 by Joel Torres
Excellent service! Did an awesome job with wash and fold. They even managed to save my wife’s Apple Watch in a pocket and saved it for us! Thanks!!!!!
-
June 2023 by Julian Hinton
They closed early with my clothes drying I don’t understand how they can just decide to do this now if I break these windows out to get my belongings id be the problem
-
April 2023 by Cole Tucker
Always do my laundry here and never had a problem.
-
February 2023 by P Cap
The person who works night was very helpful. Went there to do comforters and blankets that I cannot do in my machine.
-
January 2023 by Lori Schroeder
I always go to TopKat, I went late afternoon and went back and my clothes were gone. The attendance didn’t seem to be concerned and said they would be returned. I just don’t understand why someone would take someone else’s clothes. Don’t they have cameras to see if any type of incident were to occur. People would say “ it’s only clothes they can be replaced”. I’m beyond disturbed that the facility didn’t seem to care and continued their conversation they were having with each other.
-
January 2023 by A Google User
Joe is extremely kind and helpful! He makes it a pleasure to visit this laundromat.
-
November 2022 by Ms Baker
I just left there being gaslighted about something as simple as laundry detergent and fabric softener. ??♀️ I'm highly allergic brought my clothes there because my washer is out I have an autoimmune issue that makes it difficult to do the laundry myself. Today the manager claimed that they did not use fabric softener but clearly my clothes are extremely soft, with a high scent that she claims she cannot smell. She did not even want to look at the clothes nor did she care, but she remembers my conversation with her telling her that I could not use scented detergent or softener. I left my clothes there with my own personal detergent and specifically asked for nothing else to be used. Obviously, there's no common courtesy or respect for polite paying customers, who really needed a service. All I was hoping for was that they could AT LEAST rinse the clothes out one more time but of course she claims she just COULDN'T do anything about it and kept trying to convince me that I was lying to her. There's no way my clothes would be THAT soft and have a scent, if no one used anything else on my clothes. Gaslighting at it's finest. But that's easier than just saying, "I'm sorry we made that mistake," and then rectify it. Allergies and autoimmune issues don't need to be messed with, not does any other health issue. I will take my chances elsewhere, not at any other Top Kat facility. No thanks.
-
October 2022 by So Blunt
Top Kat laundromat on Meridian Rd, in Waterbury, CT is the go to spot if your washing machine or dryer suddenly stops working. They have various sizes if washers and dryers. If you wash at Top Kat drying is free. You must purchase a laundry card that cost no more than $2.00 to load your cash onto to insert into machine slots. No drama. A peaceful environment.
-
September 2022 by Tom B.
Dropped off my clothing on Monday and was told they would be ready Thursday at 6pm. Just stopped down today (Saturday) shirts are not ready and apparently they lost a batch off all the customers clothes. They now have no idea where the shirts are or when I will be able to get them. Self laundry is hard to mess up but I would strongly recommend not using this place for any dry cleaning. I dropped off only two dress shirts and now they are gone. You have one job top kat.....Clean the clothes and return them.