7:30AM - 5PM
184 Kukas Ln, Waterbury“Tyler is very helpful, great attitude, and awesome customer service! Made the experience a smooth transaction. My business and myself were able to keep going without hesitation thanks to Tylers professionalism!”
“Yesterday I was driving a U-Haul trailer from Massachusetts to Virginia, and the trailer lights went out. we stopped at U-Haul Waterbury Downtown, and the young lady behind the desk stopped what she was doing and helped us assess the problem. They don’t work on trailers at this location, so she then directed me to the U-Haul in Naugatuck where they may be able to help me. They did; and I’m appreciative of her assistance in assessing and assisting with the situation.”
“(Translated by Google) I'm a driver, I'll be honest, I'm the first time in this facility I'm in a very good attitude the staff is very I advise everyone to come in Thank you very quickly works very politely talks I'll send you a photo I had Emir jeans and Amin in an hour they fixed everything for me I'll give you a photo and I'll leave the evidence, I can't say for sure Google will translate or not(Original)Я драйвера я скажу честно я первый раз в этом объекте нахожусь очень хорошее отношение персонал очень я всем советую чтобы зайти спасибо очень быстро работает очень вежливо разговаривает я вам фотографию отправлю у меня эмир джинсы был и Амине за час они все мне исправили я вам фотографию и доказательства оставлю я точно не могу сказать Google будет перевести или нет”
“Shelly-Ann rocks. Somehow, even when there isn't a truck to be found on the whole East Coast, she finds one hiding somewhere and hooks me up. The trucks out of this location are usually very clean, well-maintained and newer models than I am used to with other rental companies. THANK YOU”
“I just rented a truck from this location. Despite the negative reviews, I honestly found the staff professional and helpful.I definitely recommend this location, especially if you are looking for the 17' or 20' truck, this is the only location where you can find them.Happy moving ✌️”
“One of the best facilities I've ever used. The inside is immaculate at all times and the climate controlled units are always at a perfect temperature. Never too hot or too cold. But what really makes the facility fantastic is the Manager, Larissa. She's always got a smile on her face, never acts dismissive or rude(even when she has a lobby full of impatient people) and it seems like she takes the time to get to know everyone that rents there. Whether she's cleaning or cutting locks, she makes sure to take the time to greet us when we come in. It's very impressive and refreshing to see a young woman interacting with people face to face rather than having her head buried in a phone. She's an A+++++ and deserves a big raise!”