-
November 2023 by Heather Laitenberger
Ray's automotive helped get my car back to normal after we were hit from behind. Our car had somewhat major damage on the back trunk and underneath. Ray's automotive was recommended to us by the insurance company. From the start of the evaluation to completion, it was about 3-4 weeks to get my car back. Up front they gave us an estimate on time, what would be done, and worked with the rental car company to help us continue our normal day to day lives until the car was finished. The work looks great and I am so pleased. I would recommend Rays Automotive in Waterbury for others who may need autobody work done on their car.
-
November 2023 by Josephine
I recently had a fantastic experience with Ray’s Automative. From start to finish, their service was exceptional. Joe was friendly and knowledgeable, providing me with a clear estimate and timeline for the repairs. The quality of their work exceeded my expectations - my car looks as good as new. They also kept me updated throughout the process, which I greatly appreciated. I highly recommend Ray’s for their professionalism, skill, and excellent customer service. I'll definitely return for any future automotive needs.
-
November 2023 by Kathleen More
Thank you so much Chris and Joe and everyone that worked on my car! My car looks incredible. The color and shine match perfectly to its original. I know it’s extremely hard to match White because there are so many different variations but it’s perfect! I knew from the moment I met you both you would do a great job. I would definitely recommend you to anyone looking to repair their vehicle. Thank you! KathleenService: Painting
-
October 2023 by Ricky Schivera
Had my 2021 Chevy 3500 high country repaired. Drivers door got backed into along with fender and mirror damage. Not only did the truck come back better than it did brand new the team at rays did a phenomenal job. They were responsive and beyond helpful. Ray personally would check in and couldn’t of made the process any easier or better. There is no other place I will ever go as long as ray is around.
-
October 2023 by April Ciaffaglione
I have used Ray’s Auto a few times over the years. The work is always top notch and they get it done as fast as possible. Ray always goes beyond what is expected to get your vehicle back to the way it was. Great shop!!! I always recommend it to people that I know! The work is guaranteed for the time that you own the vehicle!!Services: Painting
-
September 2023 by Sam Foster
Ray's Automotive did a great job replacing my back end after it was almost totaled in an accident now it's like new! The team was professional and put pride in their work. Joe in the office kept us up to date with what was happening with car. I would absolutely recommend Ray's for repairs!Services: Painting
-
September 2023 by Mikey Neg
sorry i am late with this review for Rays work on my 80 yr old moms suv a few months ago but i wanted to share my experience with them from Go!i am in long island and i had called rays to ask if they could take a look at my moms Renegade and give us an estimate.my brother who lives in waterbury brought moms car there and the rest is history. they took great care of my moms car, they were compassionate, helpful, and my mom is very happy to have her car back as fast as Rays could make it happen.i would definitely head to Rays, should we need them again!Thanks Guys!!!
-
August 2023 by kerri pomponio
I would very highly recommend Ray’s for all your automotive needs! I was originally put off that my insurance company recommended someplace for body work so far away from where I live, but after making contact with Ray’s, I was so enamored by their customer service, I didn’t mind at all. Joe was fantastic with his customer service skills, constant communication, and fabulous follow up. The work they did in my car was excellent and I’m overly impressed that they returned my car to me like it had been detailed! I also had the opportunity to meet Ray, the owner. What a great guy! I’ll definitely be back!!Service: Body & Trim
-
August 2023 by So Blunt
Ray's Automotive Inc - Auto Body shop did an excellent job on my Subaru Outback 2013. My left rear was hit, but you can't tell because of the excellent workmanship exhibited. Tony and Joe were exceptional with either texting me or sending me an email for the past 2 weeks every Monday with updates on the repairs and dealing with the insurance companies. Also, Ray's have a business relationship with Enterprise rent a car located @ 2500 E. Main St, in Waterbury, CT. Absolutely no problems obtaining a rental. I'm happy with the service rendered and I want to thank the actual workers that did the auto body repairs.
-
August 2023 by SUZANNE DADDONA
Ray’s did a great job repairing a dented bumper, broken light and scratches on my daughter’s car. They matched the paint as closely as possible and also covered additional scratches that were not part of the accident.We are extremely pleased with the service and repair. Would definitely recommend and use this business! The work was also completed on the date given.Services: Painting
-
July 2023 by Tai Howard
Work with Rays Automotive great experience. They did a phenomenal job with my 2013 Dodge Charger and when I got it looked something straight from the dealership. If you work done on your car I recommend these guys and a special thanks to Joe and Tony with helping out with the process.
-
July 2023 by Sanique
The insurance company ask if i wanted to choose my own body shop or go to rays, thats closer and i said rays. Im happy i made that decision. I had an awesome experience. They updated me with everything. The staff had a great attitude. The side of my car that got hit which they fixed looks brand new again.
-
July 2023 by micah hoo
I recently had the pleasure of entrusting Ray's Automotive with the repair of my bumper and some other body work. I am delighted to share my overwhelmingly positive experience. From the moment I walked into their establishment, I was greeted with professionalism and genuine warmth. The team at Ray's Automotive demonstrated exceptional expertise and attention to detail throughout the entire process. They meticulously assessed the damage and took it from there. Ray's Automotive went above and beyond by ensuring that I was completely satisfied with the final result. I wholeheartedly recommend their services to anyone in need of automotive repairs, as their commitment to excellence and customer satisfaction is truly commendable.
-
June 2023 by Lucy Stevens
My experience with Ray’s Auto body was truly a pleasure. It made an accident feel like it would be ok. The customer service was awesome. I was kept updated on every step and was always treated respectfully. Also my car looks brand new. I’d definitely recommend this shop!Service: Body & Trim
-
May 2023 by gerald reinholtz
Exceptional workmanship and thorough communication during the entire process, after a hit and run ordeal! Joe and Tony made the stress much more tolerable with outstanding results at the end of the process! So happy I chose Ray's to do the work!Services: Steering & suspension repair
