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August 2024 by Dark Angel
Very judgmenta! I got kicked out for training like an athlete and doing plyometrics
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August 2024 by Niña (Bae)
Finally decided to become a gym girlie. This planet fitness beats all the ideas or stereotypes I had of a gym before I even went to workout!!
The air is fresh, entire gym area is cool, bathroom and spa areas superbly clean!! There’s lockers and a shower that you can freshen up afterwards, a scale, vending machine!! The gym area is respectful as well. Everybody wipes down machinery they use so not only is the planet fitness cleaning the gym but people are also respecting others. Me personally other people’s bodily juices skeeve me out. I don’t need to worry about that here just get dressed, look cute if I want, check in at the front desk, check in my gym buddy under my plan and go have fun and go home.
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August 2024 by CB
I like this gym but it is way too hot during this harsh summer heat wave. I felt faint and lightheaded after only 30 minutes. I never get to work out as planned because it’s too uncomfortable. The heat is unbearable.
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July 2024 by Jordan
Update: The gym is currently closed and no estimated time they’ll be open again. We should receive some type of reimbursement on our membership.
Update: had to drop my rating from 5 stars to 3 since the AC has been broken for many months snd the fans they put in aren’t a good replacement. They also stopped filling the hand sanitizers a few months ago. It feels like this place is about to shut down despite it always being full with tons of members. What is management using our membership fees for?
I used to go here in high school and now that I moved back to Connecticut, I decided to come back here. Planet fitness has a reputation of being a bad gym for the more hardcore fitness people but this place in the exception. They have plenty of squat racks, benches, and weights that get heavy enough for virtually anyone to get a solid workout in. I regularly bring in a gallon jug or large water bottle or whatever and wear whatever I want to workout in and I've never had an issue. The facility is always spotless and you rarely ever have to wait for a machine or bench to be opened (especially if you go in the mornings). The customer service has never been an issue for me either but I usually go have them scan my card and that's the entire interaction.
The main reason I come here is price. It is by far the cheapest gym in the area yet still better quality overall than most gyms. The only real downside is you can't do deadlifts but that isn't a deal breaker for me.
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July 2024 by ireview tings
AC broken all thru the summer. Not worth it
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July 2024 by EPICmoh Gaming
If you want to experience hell just go walk inside here. The ac have been broken for a couple of months. Waiting for the day someone passes out and sue planet fitness. But untill then I’m stuck with the gym
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July 2024 by Riley Loabe
I just moved to town, I’ve been to many other planet fitness gyms and this one is by far the worst with their STAFF, equipment/set up, and the overall experience.
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July 2024 by Ashley Shackett
Myself & two of my friends went here today. Only to be welcome at the door by a staff named Natalia, no hi , welcome or nothing.. just says to one of my friends do you have sneakers ? Cause you can’t work out in crocs. So that friend left and myself and other friend continue to stay for our work out only to see someone else wearing slides and another person wearing platform crocs with NO SPORT MODE, and his heels hanging out . Mind you the policy online says no OPEN TOE shoes or sandals.. crocs are not open toed nor sandals . The whole thing was quite ridiculous esp for someone who pays your monthly and annual fees to be turned away for something that is not in the policy. Got to love a tyrant who makes her own rules and picks and chooses who can follow them . Probably will be utilizing southington or Wallingford PF moving forward .
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June 2024 by Yira Mercado
I went there with my daughter's.
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June 2024 by Evelyn Velez
Planet Fitness at Waterbury CT is the best
All members are very nice..
The manger JESSENIA ROJAS IS THE BEST
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May 2024 by Danny Horner
Plenty of machines to use, amazing staff that’s super friendly and helpful. This place is great
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May 2024 by The Sharkangel
Nice environment. Everyone is just minding their own business, doing their thing. Lots of tvs with different things on them to watch while you work out if that's your thing while doing cardio. The hydromassage chair was great since I had back surgery a few years ago and sometimes worry about aggravating it when I work out. The staff was nice and helpful, but I was disappointed to find that the classes I had set up online could not be fulfilled since they didn't have trainers on staff. The young guy at the desk tried his best to help me and took me around and showed me how to use some of the machines. The locker rooms are nice and clean, nothing fancy, but it gets the job done.
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May 2024 by David Konopelski
Planet is a good size and has free weight barbells. Downside is when I came here they had one rope attachment and one pair of clips for 3 barbells. Stuff probably got stolen though, that’s Waterbury for ya
Edit: down to Zero ropes. Another workout without face pulls smh I out grew this gym a long time ago but it’s one of the better planets people should still come here that are just starting out
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May 2024 by Jose Aquino
Don’t really do reviews . I like this gym because of the bench presses they have . Smith machines suck . Anyway , I was there a few weeks ago and forgot my hoodie in a locker . I called the same night and told the staff what locker it was in . They described the same hoodie and said they would secure it for me behind the counter . I came in the next week and they couldn’t find it . They said they left it in the lost and found with my name on a paper on top of it . It was not found although they initially found it in the locker when I called . Not too upset about a hoodie but my only concern is that a staff member would take it or give it away without confirming identity . I’ve heard of stolen things at planet fitness and I understand it’s not their responsibility. However , confirming over the phone and then not having it makes me believe a staff member threw it away or stole it . The lost and found has other peoples things . Not sure why the hoodie wouldn’t be there with it . My only critique is that planet fitness should pay their employees more so that they don’t feel the need to take a hoodie . I only say that because who else would have access to the lost and found items . Besides that , decent gym with friendly staff .
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May 2024 by Mindy Joy Rose
Some facilities are really nice. But in others paying extra for hydromassage beds that are ALWAYS broken is stealing. And the staff is told to lie that the repair person is coming "next week" and it's been broken for months.
