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“After visiting Mattress Firm in Waterbury, I left totally satisfied of my purchase thanks to Mr. Tyler. Not only did he help me, but he explained to me about the mattress that I'd purchased. While I was looking around the store, he was tending to another customer. The fact that he was courteous, nice as well as down to earth with that customer, was the very reason why I didn't run out of the store. Thank you Mr. Tyler for not only helping me, but also making my experience much better than I'd anticipated. Gene Wiggins”
“Ask for Johnny when you go here to get your furniture . He gave me the best customer service , and made me feel appreciated for coming to do business . Did not make me feel pressured to buy and also completely worked with me from start to finish to conquer anything that was hold me back from complete my purchase . I have my furniture set now and I definitely will make another purchase from there when the time comes . Thanks again Johnny for your outstanding and. Highly appreciated customer service I was treated exactly how I would like customer service offered .”
“Our visit to the store was a pleasure for several reasons; primarily though due to the excellent assistance we received from Ms. Lora Anderson, a Home Furnishing & Sleep Consultant. She inquired as to what we might be interested in and also why we might want to replace our current mattress. She walked us through a number of possibilities, carefully explaining the attributes of each - no pressure at all. Her patience and knowledge were very much appreciated and when we did decide on our choice it was clear that she helped us so much - without her we might still be wandering your showroom.”
Mattress Stores
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“Worked with my pricing & needed the delivery the same day & they went above & beyond to make sure i had it that night. Thanks so much! Will always recommend”