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September 2024 by Deanna
Got to my local branch at 9am which is when they’re supposed to open but there was no one there. After a few minutes someone showed up & very rudely told me they’re not open, went inside & left me standing outside for another 10 minutes & here I’m still waiting
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September 2024 by samantha ramirez
The Best Branch, friendly happy and helpful staff! this Team is dedicated to servicing the community in the best way possible!
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February 2024 by Nicole Delgado
See Carmen. Best tax prep
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October 2022 by Kevin Kett
Basically it seems like they’re trying to steal my money. When I went to use my HSA the card was not properly activated. With every phone call automated systems said the account doesn’t exist. When you get into their automated system, and it once again tells you the account doesn’t exist. Then you get a number to call and it’s the same number to the automated system!I would never trust my money with these people again
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April 2022 by Ron Etemi
Outstanding experience at all facets. Brian Rodrigues is an all-star at this branch (if not the best in the State of CT), and has helped me tremendously. I highly recommend working with him, and this branch, for all your banking needs. My highest recommendation!
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January 2022 by Denise Mejia
Been dealing with Liberty Bank for over 3 years. Never had an issue with them. Anytime I had a problem they helped me all the time.
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December 2020 by K-Lap
I like Liberty Bank. This location lacks a drive thru, but is otherwise typical.
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July 2020 by american auto consulting
I am a local business serving the Latino community in Waterbury I am a automotive business this I took a check from a Latino customer for a repair and she endorsed it over to me so I deposited into this bank through the atm the bank called today refusing the check they said due to it being made out to customer from insurance company and being endorsed to me. Really, never heard of it. I’m wondering if it had something to do with a bias seems to be going around. Liberty bank you should be ashamed of yourself
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February 2020 by Carlos San
Ok How To Start.....Opened 2 Accounts They Had A 100.00 Promotion Sounds Good Sure...They Did As Promoted....Here Is The Big Issue Once Direct Deposit Come In We Started To Pay The Bills Yes We Two Checking Accounts...Here Come Next Month Or Shall We Say One Week After Making Payments Online Not Thrue The Bank But Thrue Credit Cards Websites They Come Back As Insufficient Funds Yes They Are Funds Called The Bank They Stated There Has Been No Attempt To Withdraw Any Funds Maybe We Made A Mistake In Out Bills Account we double triple checked everything matched here comes next moth same thing insufficient funds had to pay late fee called the bank they claim same thing no one tried to withdraw any funds so it cost us more in late fee and the bank doesn’t care if it was one card or creditor issue ok but not 6 Creditors Closing Account Once I Change My Direct Deposit To Another Bank Just Beware Make A Few Payment And See What Happens Also Debit Card Gets Declined With Fund In Account
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October 2019 by Bryen Bond
Always good to me