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July 2024 by Karen Jones
Highly satisfied. Mario & his team did a great job! No run around, car was returned on time (looking fantastic), friendly down to earth people. I'd recommend Jake's Auto Body in a heartbeat.
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April 2023 by S Marie
Very friendly environment. I was greeted as soon as I walked in. Went for an estimate and the guy in the front went outside and did the estimate. He explained a couple of things to me and gave me all the info I needed.
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September 2022 by Elias Feliciano
As soon as i walked in the guy wanted no part of me. He instantly said to me "it will cost more than you want to pay" ... all i needed was my fender painted. 1 fender... He does not know my financial standing. Maybe if he recommended painting the whole car, i might of done it. But after him basically saying that it will cost more than i could afford, i left. He did not want to even look at my car.... he wanted me out the door. Stay away...
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August 2022 by felix nieves
Best in waterbury .Mario does miracles.Very understanding
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August 2022 by Dorothea Nelson
I thought they were alittle on the expensive side....certainly not catching a break ?
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August 2022 by Tony Marra
An excellent body shop w with nothing but professionals there
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June 2022 by Ben Newcomer
After getting in an accident on I-84, Jake’s kindly fit us into their schedule to assess whether we could continue our journey. They promptly and skillfully got the car fit for travel again & saved our Memorial Day plans to visit family. Jake’s is professional, very fair, and went out of their way before the long weekend to help someone from out of town. We are grateful!
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May 2022 by jacqueline velez
I was in an accident, both doors were badly damaged.I called Mario. Thanks to O'Neil Automotive for the referral. Mario was very diplomatic and patient. As he spoke and explained the process I knew I was in good hands.His team is very kind and caring. They did an excellent job. Looks brand new. I truly appreciate the time and detail it took he and his team to fix it. The day Mario returned my keys over to me he explained everything his team did. I was deeply appreciative to receive my beautiful SUV back. Thank you so much!!Service: Painting
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January 2022 by Rabbi Jak
Honest, competent and pleasantI can't think of anything else that I would want from the people working on my car, and this was exactly the experience that I was given.Mario is wonderful, and this is a body shop very easy to recommend
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August 2021 by Soraida Gagnon
Mario is simply a class act. The best you will not be disappointed.
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May 2021 by Jacqueline Brousseau
I can’t say enough good things about my experience at Jakes... Mario is very knowledgeable in his field... Also, he’s very professional and personable... I was very pleased with the quality work that went into my SUV...Excellent results done in a timely fashion..!!.. I would highly recommend Jakes !!......10 stars!!!!
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April 2021 by Jacqueline B.
I can't say enough good things about my experience at Jakes.....Mario is very knowledgeable in his field...He's very professional and personable I was very pleased with the quality of work that went into my SUV...Excellent results.... I would highly recommend Jakes for any auto body repair.......
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October 2020 by Daniel Depedro
Cannot say enough good things about Jakes, Mario the owner is a pleasure to deal with, did not try to upsell in anyway. And the paint job on my truck came out amazing! Will do business again! A+
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October 2020 by Kathy Acas
Great work...my car looks brandnew!!!
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October 2020 by James Schnell
We have worked with Mario for a number of years and have always been extremely happy with the results. He is very accommodating, professional and also providing the best price for materials needed to complete each job. We would recommend Mario and his team to everyone needing repairs. Jim & Bobbie