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“Kathy the store manager, was a HUGE help in fixing a broken phone & upgrading to a new one. The entire experience was tailored to the best for the customer's needs.Thank You!!!”
“Tatianna was very helpful & has a great attitude & she took the time to explain the features to me. Very courteous. She is a great person working at Metro. I brought 2 cells, screen protectors & 2 cases.”
“This is best service ever ok.They will make you run around in circles to different stores wasting gas. Never help get upgrade for a new phone. They keep telling me to call the online service, then the online service tells to go to the store. Never again then store clerk tells me it will be $498 to upgrade the iPhone 11. That’s the upgrade and if the online representative said something different they do not do what they can do call them back. So I did then the online representative said go back to the store only the store can do upgrades to phone plan and I have been a customer for 5 years. This is craziness. So I ask for a supervisor politely no attitude at all. Then they tell they only can give me an android upgrade to stay when I got a iPhone and can go to boost mobile for a better upgrade for a iPhone. I even told them I like thier service is their anything can do even if I pay more for the upgrade they said no only the store do upgrades. Then they have promotions online for iPhones they won’t give online im very confused on why should I stay with them ever again. This company will make run around waste gas almost $4.00 a gallon to do nothing then tell go back a different location store this is craziness. Help please”
8AM - 10PM
300 Chase Ave, Waterbury
Electronics
“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”
“Good bunch of guys. They had the model I wanted, bought it, they delivered and installed it. Easy peasy. The dryer had a banging noise, but they came the very next day and fixed it. I would purchase again from them.”
“Had an amazing experience at this location. Soti went above and beyond to make sure all my needs were meet . I highly recommend you go to this location and speak to Soti she knows her stuff & has GREAT deals .”
“I came here in need of a small loan on an item. The whole team makes you not just recognize but appreciate the family atmosphere. I asked Kyle and Corey for help literally 10 minutes before closing. Not only did they take the time but made sure I got a sweet deal on the items I brought in. Inventory is growing and I’m buying. Definitely worth more than 5 stars.”
Open 24 hours
511 Cooke St, Waterbury
Electronics
“People like to hang out here! Depending on the time that's the kinda crowd you will find! No seats & tables but they will stand at the register talking & talking! Sometimes just buying ticket after ticket ! Scratching in search of those millions! You can always come in and grab hot food and coffee or on a hot day some chips and a slurpee !! They now have an iPad "BELLY" at the counter for you to check-in and accumulate points towards free coffee food snacks, and slurpee for a year ! I something like that you need 5,000 points! At 5 points a visit it doesn't seem that hard. All it takes is your email address and a belly card! Easy enough!! They also have gift cards and charcoal for that BBQ on the whim !!”
“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Electronics
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”
“Went to rent a center and got a new 70 inch tv and couches ..I want to thank omayra for everything..If u want to purchase something ask for omayra she's sweet caring and friendly ..Also are the other staff .I recommend everyone to go here if u wnt to purchase anything ...if I can give a 10 stars I would ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐.....Did I mention it's under NEW STAFF.”
Open 24 hours
1664 Baldwin St, Waterbury
Electronics
“Hard Working Staff who work long hours but, are very Kind to All who come in. The Parking lot needs more lighting and it's a older building but, the Owner keeps it up. Clean and Bright everything a 711 needs. Also my favorite is the sugar free slur-pies or Diet Coke when I know it's bad but that's the day I'm having. Lotto All the Snacks even snacks and Fresh.”
Open 24 hours
815 Hamilton Ave, Waterbury
Electronics
“I go there probably 3 to 4 times a week. Everyone at the register is so friendly always says good morning or hello they definitely greet you as soon as you walk in the door. The store is always clean and organized and well-maintained. Everyone just has a positive attitude that works there and it makes it so inviting to return over and over again that’s why I consistently return to only this gas station and convenience store there are ones closer to my home. However, I will go out of my way to go to 7-Eleven because they are Consistent, show kindness, The workers are so friendly, The store and property are so clean and well-maintained and has a chill environment … ❤️this place. I wish I knew the names of the awesome people/ works but they are so Respectful and just cool people”
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“Super happy to have joined the metro family with the best of the best Victor. Excellent customer service and great deals. Recommend 100% Visit the store you will not regret it. ?”