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May 2024 by Victoria Sockwell
Call the store in Lakewood rd in Waterbury after 9:30am in which the store is suppose to be open at 9:30 also went there store is still not open wait till 11:15 to call to get answer about a phone I was just brought there yesterday to which I wasn’t suppose to pay nothing because it was already done for the month now I get charged for a phone that wasn’t suppose to be charged to which I tired to explain the store worker but he had an attitude and was rude. Cricket is this how you allow your retail employees conduct your business when working with electronics. Please do better and hire professional retailers to work for you in that location.
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June 2023 by Ricardo Oliveira
Not to good place
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April 2023 by Jeremiah Aquino
Closed during hours of operation no notice or sign
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January 2023 by R
There is a man named Omar P. He is so impolite. He treated me very bad. He is so strange.
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December 2022 by Roro
There is a man named Omar P. He is so impolite. He treated me very bad. He is so strange.
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June 2022 by Michelle Brown Chapman
Had my phone for 3yrs
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June 2022 by Ana Serrano
She was and amazing seller
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February 2022 by Nancy Allen
Daiya was great, she knew exactly what to do to fix my phone... Very professional and friendly! She was very helpful!!!
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January 2022 by Belkis Borquez
staff there is very helpful and attante to consumer issues...
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November 2021 by Rodney R
Went into cricket to switch over my carrier and the guy OMAR was a j***** he was rude, unprofessional and straight up not customer service friendly he should not be working here with the attitude he has, I will NEVER be back to this cricket ever. WORST PHONE PROVIDER EVER. WORST CUSTOMER SERVICE EVER. GO ELSEWHERE IF YOU WANT GREAT CUSTOMER SERVICE
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September 2021 by Dawn Roaix
Criss was so helpful! We had a complicated transaction and he was professional and patient throughout. I was impressed.
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August 2021 by SHIRLEY Gravel
Criss was very professional! Very helpful. You want good customer service go see Criss at Lakewood td. Waterbury. Thank you so much for being patient! ??
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August 2021 by terrence norful
Chris was friendly very knowledgeable did not lie and gave a great deal to us,,,
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June 2021 by Alexandra Bultes
Never helpful
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March 2021 by Mike Maffia
The service is definitely good, the spam calls, robo calls and somehow the text messages I get from email addresses that I can't block suck.