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March 2024 by Robert Ayer
Very professional, considerate, thorough, efficient.
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February 2024 by Chris Yerkes
My loved one passed, and of course we weren't thinking about what happens after. I googled for cremation services in CT, and the Cremation Society of New England sounded like they would be a solid choice based on the numerous 5 star reviews from those in my situation. I got in contact right away and was able to arrange for cremation services for my mother within a day. Everything was taken care of, transport, refrigeration, the cremation itself, and they had a wide variety of affordable items to choose from at each step, such as urns, caskets and more. They also took care of notifying the social security administration for us. I was able to pick up my mom very quickly, within a week or so. The caring members of the Cremation Society of New England followed up a few times to make sure I was doing ok and asked if there was anything else I needed help with. Very compassionate and helpful. Thanks for helping my family and I in this troubled time of our lives.
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February 2024 by Eugene Mascia
Having to deal with a loved one at their end of life transition was so mentally and physically draining, the Cremation Society of New England made our next step less stressful. We felt comfortable with their online paper work and being able to reach out to them with our questions. They even followed up with us to see how we were doing. We feel our loved one was in good hands. We would highly recommend them.
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February 2024 by Rita McCleary
Cremation Society of New England was easy to work with, responsive to questions, and reasonably priced. Also respectful and kind. My one small complaint was an additional, small, but unexpected, fee. The reason for the charge was explained, I wish I’d known to anticipate it, but at the same time the inconvenience was minimal. Highly recommend!
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January 2024 by Lori Pbert
The staff were incredibly supportive and professional. We were so appreciative of all they did for our Dad and family.
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December 2023 by Wilfredo Ortiz
I recommend The Cremation Society to anyone that really cares about their love ones. They were so helpful in every step from filling the paperwork to when you pickup your loved ones remains. Special thanks to Dean for walking me through the journey. And the even checked up on me and the family to make sure we was doing okay. And let us know that if we needed anything to just reach out.
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September 2023 by Tracy Bunovsky
Compassionate staff who go above and beyond to make a difficult time and process as easy and seamless as possible.
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September 2023 by Christine Lanzara
Everyone was very helpful, professional and caring during our difficult time. Our family has used the cremation society of New England several times, and would recommend them to anyone.
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July 2023 by Christopher Lawrence
Very professional but also caring and understanding of what your going through everything was very easy to understand and their more than happy to help at any time. Thank you so much for your service
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April 2023 by Steve Kozek
This was a difficult time, but the team was very supportive through the entire process. They were very responsive, picked up my mother who passed at home within 2 hours, and handled everything from there with good communication. They covered everything from start to finish and at a very reasonable cost. They also followed up multiple times to see how I was and if they could do anything. I don’t want to think about having to call them again, but I would! Highly recommend.
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March 2023 by Duck Ki Yi
I didn’t have a clue what I was doing when I first called the Cremation Society of New England. I was lost in confusion and panic but the staff of CSNE were patient, informative, and supportive of us during my mom’s transition.After a verbal agreement to their services over the phone, they will email you some forms to be completed. For me, everything was done online.There was about a 10 day turn around from submitting your signed forms to picking up your loved ones cremains. I believe this wait is normal because permits have to be approved from the county/state before the cremation. CSNE will take care of everything in that time. They make it their responsibility to do right by you and your family.All in all, just very professional, genuine, and caring people who understand how difficult this time is. Special thanks to Amanda, Andrea, and Elizabeth, who helped me throughout this process.
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March 2023 by J P
Amanda and Elizabeth were so kind and professional even following up with me during difficult times months after my mother's passing. I have nothing but nice words to say about their service.
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March 2023 by Adam Bush
Great service, very timely, considerate, and compassionate
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March 2023 by Russ Chapman
Excellent compassionate service.
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March 2023 by Cory Nash
CSNE was great during a rough time. Professional and reasonably priced. Would recommend wholeheartedly.
