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April 2023 by monika Laskowska
Always a great experience when I go to this shop. Everyone there makes sure you are happy and satisfied with their service. They went above and beyond to help me to into a car. Thanks Tracy, Jimmy and Rasheem.
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April 2023 by Mark Gregory
18 to $2,000 down payment minimum that's what I was told when I talked on the phone so this is a bad choice for Connecticut residency!
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July 2022 by Anthony Cruz
Absolutely Very Great Customer Service Everything From Sales, Great Experience 110% I Thought it was impossible for me to get a Vehicle Bishop & Tracy made it Happen....Go get Yours..
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June 2021 by Jennifer Nasario
Very kind , respectful , humble people they did such a great job at helping me !!I definitely recommend them !!
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May 2021 by Leona Mims
Just last week my Grandma just brought a car from car connect no light was on and now the tbs, brake, tire pressure, and like 2 other lights are on. Wouldn’t recommend go somewhere else
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January 2021 by Michael Benzakien
Bought a vehicle form Ernest, who claimed to be the owner (can’t confirm that). He posted pictures that might have just been of another vehicle because when I made the two hour trip it was I’m much worst shape. Worst of the worst is that he told me it was a clean title only to find out that it had a lean on it which makes it a paperweight. Of course he won’t answer calls or texts and avoided any questions. You don’t want to buy anything from a person like that.
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October 2020 by Rez
This place is the best!! They work with you trough any situation!! Thank you!! I love my car so much!!! The service of your staff is incredible!!!
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September 2020 by Amy Clavette
I have never posted public reviews either good or bad ( I’m in retail myself ) however this experience has been the worst experience I have EVER in my life had and there are no words or negative stars that can be given to this place!!!!! We were referred to him by someone I trusted very much ( who is totally embarrassed by this situation and will never refer to them again) so I found comfort in buying a used car for my daughter ( against my better judgement of purchasing a used car) and sadly this place has been nothing but a nightmare. We were lied to from the first minute we started working with them purchasing our vehicle to the moment over 3 months later ( today) when this car still continues to have problems every time we start the engine. There is a huge lack of communication between associates making it very easy to catch them in every single lie they tell. They know how dissatisfied we are with their service and were even told we could come back with our attorney. A comment like that from a “reputable “ business speaks volumes to their character. I rely on referrals from my patients over the past 28 years and people wait and schedule appointments to work with me I pride myself on that exceptional service!! How someone can sleep at night doing what they do to people is beyond me. Reading all the other reviews over these past few weeks so similar to our experiences makes me wonder why they are still in business. Thankfully in these current times there are businesses left who care about people and will do the right thing for their customers and that will be the place we take our business to. Worst absolute worst experience of my life!!!!
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August 2020 by Elise Guzman
If you need a car they got you! Thats for sure! They can see 100% get anyone approved. Thats for sure. But they dont got you! If something goes wrong with it. They had my car for 12 days. Before I even brought him the car I was told he would have it for 3-4 days. Got nothing but the run around. I was told by the mechanic not to contact the owner because he dont know whats going on in other parts of the building. Thats not good being an owner, owners should know whats going on. I had to call them everyday to find out whats going on because I keep getting the "we're really backed up, I'll call you, and it'll be looked at today" here we are 5:30 they close at 6 no one called so I had to call them. No one answers the phone before 10:30 or after 5:30 mind you they are open from 10-6. A few times when I did call the Lady in front told me the mechanic would call me back because hes at the other end of the lot. Or the Mechanic answered the phone! How is the mechanic that backed up but hes answering the phone and at the other end of the parking lot. Oh and guess what! Still never called me back! Lol Day 11 of them having my car my husband writes his honest review/opinion on Facebook. Same day The mechanic tells me call him the next day around 1:30 car can be picked up done and paid for. I call them around 2:30. Figured give them the extra hour. I know cars can be finicky sometimes. For him to tell me they did not and will not be fixing anything on my car at all anymore. This is by far the worst customer service I've ever recieved in my life. The mechanics excuse being "He cant fix it in the time I needed him to" Mind you it was supposed to be done when I called him. Now he dont got time. Mind you they had the part and the warranty claim was approved. Wouldn't you just make good on your part (considering they took longer than they said they would) and ask him to take down his review and fix the car? Its not like we weren't willing to pay. Definitly not recommended for car repairs. The Lady infront was very nice tho. Kudos to you.
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August 2020 by Julian Martinez
Horrible, horrible, horrible If I could give -5, I would this place is absolutely ridiculous, need a real mechanic not a fake one from a tire shop, never in my life have I ever seen a mechanic this slow I've seen cars fix with less and lasted longer than a new car, no one knows anything that's going on tried to get something fixed because I got it from this place smh should have never went I know street mechanics that would have done it faster the RIGHT way and still have a ton of cars to fix in the process with NO EXCUSES, I think I'll use my kids ride on toy to get to WORK waiting for this to be done.
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October 2019 by Khoa Phan
I came to get my car starter changed. They charge $150 for the labor. Service Manager Jimmy also gave me a great deal on OEM branded starter what would have costs me twice at the dealer.
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October 2019 by richierp rskisdda
This place is awful brought in a car for repair and the next day the car broke down from the repair and did not wanted to own up to making it right I wouldn't recommend this place do your homework dont make the same mistake I did.
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September 2019 by Andrea lorenzo
Good cars,good customer service the best .. they help You to get approved...you can trust them... I recommend 100%
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May 2019 by Rha-Sheen Brown
The Absolute Best!!
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February 2019 by Frank Mariani
(Translated by Google) I bought a used 03 nissan 350z and I have never had problems with the car, I recommend them and soon I will be buying another pq they are really honest.