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January 2024 by Chris S.
The online customer support is pretty horrible. Ordered shoes no idea where they are, they have no answers to when they are expected only answers to why nothing is getting done. Paid extra for faster shipping and I'm not even sure after a week if they have been shipped. Can't give a lower rating but if I could I would.
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July 2023 by sherry gomez
Love the sales and bobs coupons. Always find something.
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April 2023 by Ron C
Just so you know (I didn't) they do NOT honor on-line prices from the on-line store with the same name & they don't ship-to-store at no cost. They should re-think these 2 things. Also, if you use the Google Map link for "Search items at this store" you'll likely get an outdated "Google" link & they don't honor that either (nor should they feel obliged to). Otherwise happy with phone help (check for item in stock) & in store. Now they'll be an outlet (vs moving/closing) which is great, but I hope that means a price drop .. 25% off MSRP isn't low enough (for outlet).
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April 2023 by Paul Nace
This is now Bob's Outlet center. Bargins to be had
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September 2022 by G. Ladson
Nice selection of everything good prices
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July 2022 by Joy Hornby
Bob's will only give gift cards for returned items but we can't use gift cards to shop online. Totally ridiculous! I will no longer shop at Bobs anymore. I've been shopping here regularly for over 30years.
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March 2022 by Lisa Shortt
Bob's Stores here in Waterbury was very clean, the merchandise was easy to locate and the staff was very nice and friendly..
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March 2022 by Nancy Wall
I couldn't find a pair of sneakers I likes Reeboks.
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January 2022 by Amanda Rodriguez
Not a happy customer! It would of been nice to know they don’t do refunds and that it’s STORE CREDIT ONLY! Will not be shopping at Bob’s ever again. I used to love Bobs but after today I’m disappointed!!!!
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January 2022 by Dean Schott
I mainly shop for shoes here. Always fairly good stock, but all quality footwear
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December 2021 by AO JP
They only give you store credit on returns even if you payed cash? .. c'mon maan
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November 2021 by Michael Ciufo
Haven't been here since I was a child just moved back to CT and found out one was still open and it's got great stuff still
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November 2021 by John .Dlugos
Was at your store today. One person in front of us with one box of shoes or boots or whatever. Ten minutes the cashier speaking to these people in Spanish I was ready to walk out. Check them out and get on with it! I can't even imagine if there was a line. I'm a patient person, but this was too much.
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September 2021 by Andrew I.
I've always loved Bob's stores since I found them in Danbury. Haven't been in a Bob's since Danbury closed a few years ago. Now that I'm working in the Waterbury area they are all over the place. Went in just to browse for a few minutes, didn't buy anything today. Lots of great deals going on between clearance and other promotions. They also have their loyalty program which earns your money back. The store itself is a little dated, but still a pleasant experience.
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September 2021 by joey daddy
Great place to get good prices on name brand shoes and cloths