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January 2024 by Tully
They very much Good
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January 2024 by isaac martinez
Didn't have what I was looking for
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January 2024 by David Ortiz
One of the few places you can shop without leaving your bags behind in Waterbury they like to look tru people bags and steal
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December 2023 by Annette yadira Rivera
Excellent store and very good furniture display area, also the Christmas decoration area has nice items. They sell everything for the home.
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November 2023 by Garcia Luis
Great place
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September 2023 by Elise D
Why have sale prices posted just to not honor them.
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June 2023 by Charles McIntosh
Never buy furniture or furniture protection from big lots. The quality of the sectional couches is horrible, and when I tried to redeem my warranty, my claim was denied because Big Lots referred me to Allstate warranty when it was Warrantech. I spoke with Warrentech, who said I did not process my claim within five days, so I could not put in a claim—just an overall horrible experience. Please stay away from Big Lots, I asked to speak to a general manager and the store would not provide information.
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May 2023 by Shariee G.
Had purchased sofas came to pick themUp when I tell you beyond efficient and fast is not the word store manager was awesome! Staff which were women helped load up too such great communication my favorite location. Got there at 910 by 923 we were gone !!
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April 2023 by C S
Love this store. Stocked, always organized and staff is so nice! Cashiers and floor associates are so kind and always helpful.
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April 2023 by Madison Cruz
Some great bargains and a decent selection. Frequent shopper because of that. Bath and Beauty section has some hidden gems. It doesn't seem to get overly crowded there very often, which is great. Nice staff too!
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January 2023 by Dominique Ojoe
good deals for the season and gifts was inexpensive
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November 2022 by joanne thomas
Great deals very reasonable
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November 2022 by caroline liranzo
I love it. I come all the way from Stratford. The customer service is spectacular. Daniel is very helpful and attentive. The store is very neat and clean.
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September 2022 by Aaron DeMarest
The big lots in Waterbury always has plenty of product in stock, the store is very well maintained, and the staff there treats you like family when you're shopping for furniture. Speaking of furniture, it's a great place for matresses, couches, etc. However, you have to be choosey when it comes to things like dressers and chests. Other than that, my go to spot for stuff I need.
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August 2022 by jose Martinez
Went above and beyond the call to get me delivered a Love seat Id initially boaught that came with a defect Great Customer Service. Shout out to Dan Jessica and Frank for Helping Out and making sure I got a replacement in a very timely manner