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November 2023 by Cam C
Have been going here a few years and the service has been stellar. My only gripe is my appointments never start on time. But the service makes it worth it. Would rather wait than be rushed out the door
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June 2022 by Brenda C.
Love new eyeglasses ! Staff wonderful and helpful ! Will be making appointments to see Dr !
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March 2021 by Jill McCallum
HAD THE BEST EXERIENCE at Visionary Eyecare. Liz is so pleasant and accommodating, made us feel so welcomed. Dr. Terri Cyr was amazingly wonderful helping my 99 year old Mom, and then Sue helping pick out eye glasses for her quickly made the experience just perfect. Thank you and God bless you all!!!
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January 2021 by Emily Van Stone
Got my first ever official eye exam a few months back and had a great experience. Office was so clean and I was in and out quickly! The women at the front desk were so helpful and polite. 10/10 highly recommend!
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January 2021 by Natalie Violette
I waited over 5 months for an eye appointment that I desperately needed. The day of my appointment, about 3 hours before my appointment, I get a phone call from this center to that they have to cancel my appointment and cannot reschedule me until January. That is another 4 months of waiting? 9 months of waiting for an eye exam are you kidding me?! Not to mention the woman at the front desk was beyond rude and dismissive. Thank god there are other, better places out there because this place isn’t it!! No wonder they have only 3 stars.
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January 2021 by Debbie “Deb” Mosier
I have been getting my eyeglasses from visionary for years! I ALWAYS receive excellent service!! Sue is ABSOLUTELY fantastic! I have MS and have trouble walking. I went today to get frames fitted. Sue came out in the cold to my car and did my appointment from there so I didn't have to get out and walk or deal with my fears of Covid. SERIOUSLY who gives that kind of customer service anymore!!!! NO ONE that's who!! I will never go anywhere else. Thanks so much Sue for such wonderful kind customer service!!Debbie Mosier
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October 2020 by Elvin Rodriguez
I go once a year to have my eyes checked out and get my contact lenses there. Dr Lisa is the best and is very thorough with the examination and explains everything. She knows me and follows my condition.Cindy is very helpful and knows her stuff and the girls seem great. I never had any issues.It’s hard to find real good service and I get disappointed frequently but I’m posting this because I get good care there and I saw they got a bad review. Not with me.Check them out, I recommend.
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October 2020 by Mike Jr 77
I got my glasses here originally, nice nice. The worked. Then a lense popped out so they "fixed it" by managing to make multiple wires on the OPPOSITE side stick out (which have poked my eye) and the next day the bridge snaps in half. I'm not sure what's up but it didn't feel very great.
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December 2019 by Elv
I go once a year to have my eyes checked out and get my contact lenses there. Dr Lisa is the best and is very thorough with the examination and explains everything. She knows me and follows my condition.
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December 2019 by Bring Order
Wonderful place. Highly recommended. So knowledgeable and friendly.
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November 2019 by Ken Harper
Friendly and professional. A wonderful experience.
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October 2019 by Louis Storo
Immediately following my 1 star rating and review of my visit to the store in Wallingford, the owner called me and assured me he would address my concerns. I’m happy to report that I received a new pair of glasses under the warranty and also the staff was kind and courteous to me. Since they remedied my concern as quickly as they did, I have changed my rating to 5 stars! :)
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July 2019 by Karen Paschal
I've been a patient for almost 15 years, Love this place, great service !! I moved from Wlfd 7 years ago and am in Guilford now and will only go back to see Dr. Linda. She is so professional and so detailed, she knows my eyes like no other Doctor. so she's stuck with me!!. The staff is always so helpful when purchasing new frames, they give you honest opinions of how you really look!! Picked up my new glasses yesterday and my vision is crystal clear ( felt like a kid in a candy store) was so pleased ordered another pair of new glasses. Thanks to all!!! K
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June 2019 by Steve L.
Dr. Caliolo and her staff at Visionary are great! Great modern equipment and a nice office. Would recommend them to anyone!
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May 2019 by Cheri L.
Let me start this off by saying that everybody at the front desk knew I had my own frames from an online prescription glasses retailer before I booked the appointment. Girl at the front desk is very unfriendly- not even a hint of a smile. Eye exam was actually great and optometrist was very pleasant, but when it came time to discuss the glasses it was another story. They wanted to charge me $120 each to put the prescriptions in there (which they never told me before making the appointment, even though I had the frames in hand). The Ophthalmologist clearly stated that she "didn't have to give me the information" I needed (my pupillary distance) in order to make my purchase online, knowing it would prevent me From being able to complete my order for the frames. Horrible customer service and I will not be going back here. Find an office who appreciates you as a patient. Big thumbs down to everyone except the person who did the exam.
