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July 2023 by M Z
Don't know what happened to Quest Diagnostics - in the last two months they have lost blood work, sent us a bill for testing that was covered by Medicare, and are requiring a credit card to perform service even though all testing has a zero co-pay. Can't talk to anyone local, can't talk to a supervisor in the Billing Department - only the person who answers the phone. And even with an appointment, have to wait an hour. So upsetting - we have been doing bloodwork with Quest for years and have never had so many issues. Go somewhere else if you can!!!
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September 2022 by Darlene S
Called me at 6:40 A.m. then when I answered they listened to me say hello twice and hung up on me.!!! Very rude hour to call in general.
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August 2021 by Kelly Bridgman
There was an unauthorized charge on my credit card for almost $50 at the Sterling Rd Facility in Wallingford. I tried to contact someone at the facility about this multiple times but just received a busy tone then the line hung up. I could not even leave a message. So unprofessional.
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June 2021 by Ron R.
If your blood work is of any importance, ie: health related, employment related or linked to a court proceeding; don't rely on Quest. They drew my blood on doctors order then completely mishandled, misplaced and lost my sample. Unreliable is being kind. The only reason they get one star is because I can't leave zero. I did contact Quest five days ago and have not even the favor of a reply.
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March 2021 by Bill Parks
Placed on hold for hours or hung up on by people who say that they are in Tampa, FL., but who really are in Manila or New Delhi
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June 2020 by Ron DeRosa
I presented at 345PM ,during COVID nonetheless, not because I want to but rather because I have to. I was greeted by a sign on the door that said they close at 4:00PM but Sarah locked the door early. Disgraceful. Turning people away, disgraceful.
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January 2019 by A M
A very good friend of mine has been applying for a phlebotomist job since 2009. She is a former MA and a NPA certified pleb. tech. She was one of the top students in her class 98 average. Quest continues to shun her all these years and not give her a chance.no need to reply back either I have zero respect for this company
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May 2013 by Alejandro Galindo
My actual location
