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August 2024 by David Donnelly
For anyone who reads this. Please fully read.
I had a few broken exhaust manifold bolts. Broken to where they needed to be done by someone that knows what they’re doing and has experience. Talked to Chris I believe, asked him for a bottom line price for the 4 bolts out of the 8. Since I was a tech for years before I understood that was the minimum with no other bolts breaking and needing extra time which would be extra money. Requested what day I can drop it off so that way he can get it in the next day(some places let it sit on the lot for 2 weeks before they touch it)
Dropped it off Monday night, called on Thursday to see if they had a chance to get to it and was told it was done and they just needed an extra 2 hours since a couple more broke.
Yeah long story to read, but these guys are honest and will tell you a bottom line price to start and it could go from $300 at the beginning to a few thousand if things don’t go the right way. Just be patient and let them do the work. You get what you pay for and I’m going to bring my truck back to them soon to diagnose a few things for me and repair them.
Thank you guys.
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August 2024 by Steve Allen
Good and thorough workmanship. Good and fair pricing. Happy repeat customer. Plaza service folks just spent a bunch of time giving our Motorhome a thorough inspection of brakes. They made recommendations of what to address and what was in good condition. Will certainly keep coming back.
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August 2024 by plamont08
Plaza Service offers excellent customer service and is highly trustworthy. They handle our fleet of 10 work vehicles going in 10 years now. And they have done an excellent job. Thanks Plaza for keeping us on the road!
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May 2024 by Renee Reborn
Plaza went above and beyond in helping me when I had an accident. Would recommend them to anyone. The whole staff is great to deal with. They are an honest and compassionate business, which is a rarity.
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March 2024 by Whitney Doel
The team at Plaza Service Center has taken care of several towing and vehicle repair/accident needs for my family and me over the years. As a woman, this can be an intimidating experience, but I have ALWAYS felt great about working with the Plaza team. They communicate clearly, review all estimates and figures in person and in writing, and have helped me navigate the (awful) experience of dealing with the insurance company of the driver who hit my vehicle.
Their work is great, it's completed in a timely manner, and always professional quality. It's an added benefit that they are a local, family-run business serving their community. I would always prefer to work with a company like Plaza than a large corporate chain. Thanks for everything!
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March 2024 by Tom Alexander
If you want to keep your car running, go to Plaza. They do body work and towing.
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January 2024 by vincent dyer
Another tow, another horrible tow service!
I called ahead on a Sunday trying to make sure I had all the right documentation to obtain my vehicle, only to be greeted by nobody at the establishment! Even though the individual on the phone was the same individual who ended up meeting me, they failed to mention I needed to make an appointment to meet them, so he forced us to sit there and wait while he was out on a tow.
After waiting, and being continuously condescended to by the driver we were given a chicken scratch receipt completely illegibly written and covered in napkin math. This place was another absolute perfect example of why nobody respects tow drivers and tow services!
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December 2023 by Mamba Mamba
These ppl I will make a proper review
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August 2023 by Cyndi Smith
Very very expensive
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August 2023 by john egbuna
Very good company so professional and unique
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August 2023 by Bryan Walasewicz
The guys at plaza did an amazing job on my truck. Runs like new and the whole process with them was simple and easy. Got back to me with the problem just a few hours of dropping it off, was ready the next morning!! Very pleased with my service at plaza!!Service: Tires
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August 2023 by Lexie Gula
Had my back brakes done on my Challenger. They originally quoted me for both my front and back brakes but I opted to only do the back brakes to see if that would fix my issue, and if that didn’t fix it I would install the front brakes myself to save some money. Along with a planned balance and alignment they charged me for new lug nuts with lock nuts without asking if I wanted new ones. Yes, I needed new ones, but had I known, I would have purchased and installed them myself. They charged me $180 for something I could have got for $40. I had my father pick up my vehicle and they made him sign saying he received the vehicle, and when he protested the charge and asked for the lug nuts back, they would not give them back to him or refund the money. They also increased the price from the original quote they had given for just the work I opted into. I felt disrespected and won’t be bringing further work here.
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August 2023 by Robert gula
Good mechanical work, fair price. Unfortunately this time poor communication. Did a assessment of job and price. Had to stay within a desired budget. Wanted to talk to the mechanic for a reassessment and price. Guy at counter said he could take care of it. We agreed on a price for a good portion of the original job. Keeping it $1000. Or under. Reiterated that several times. Replacing lug nuts were not part of the job discussed. Price quoted was $927.80 for rear brakes and with one caliber replacement and a $59 oil change. That exchanged was made over the phone Aug.7th @ 8:30 a.m. also again shortly after to confirm the price. I didn't know about the upcharge until late afternoon when I called to pick it up to see if it was ready. When I got there I tried to negotiate for desired price or close to it. They wouldn't budge. Felt pressured into signing receipt with upcharges.Daughter upset with price. I told her to let it go and move forward. I did suggest if she wanted to review them she could. I believe they offer that on their web sight. That could have been a mistake, with the response they gave her back I felt it reflected the integrity that I have with my daughter. I would never lie to my daughter. I don't think any decent father would.To conclude, their maybe other factors involved that I may not be aware of or have not been told.Moral of story or experience. Too many hands in the soup. Talk to only one person that is directly involved or just have your daughter take her own car for repairs. That could be a benefit to her. She can learn how to deal with car salesmen.She's in the market for a new car.
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July 2023 by Michelle Zhang
Accidentally filled the car with diesel instead of gas. Even though I drove 100 miles with diesel they were able to wash and repair my car. The team did an awesome job at fair price. Would highly recommend.
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July 2023 by John LaPointe
Always a great job. I love how there’s never add ons to the bill. Thanks
