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March 2024 by Trevor Banack
Long wait times at Wallingford branch as well as not very customer friendly. Employees at branch not able to help with accounts referring me to call centers. Will be looking to move my business to other institutions.
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October 2022 by Lori DeSanti, Realtor
I’ve been a customer for many years and have always had a good experience at this location. The staff know me by name, and they’re always prompt to help me when I come in.
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October 2022 by Lori DeSanti
I’ve been a customer for many years and have always had a good experience at this location. The staff know me by name, and they’re always prompt to help me when I come in.
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April 2022 by Maria Diaz
It started alright. Opened the account, everyone friendly. It was great. Then I came back to have a paper notarized and brought my mother with me as we had to both sign this document. They tell me that they will notarized it for me but not for my mother because she is not customer. Seriously? I have walked into Wells Fargo, and Ion Bank without being a customer, no problem, they notarized documents for me. So I went across the street to Bank of America, also a customer, mom is not. They said: "No Problem". Thank you Mike from Bank of America.
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September 2021 by Karen
Their ATM services are horrible. I went early in the morning to deposit money and it was unavailable to use. Their APP isn't always the greatest. many times that is also unavailable to use. Not accommodating at all.
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April 2021 by KarenD
Their ATM services are horrible. I went early in the morning to deposit money and it was unavailable to use. Their APP isn't always the greatest. many times that is also unavailable to use. Not accommodating at all.
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February 2021 by Helene Czaja
Nothing beats waiting in line at the drive up window for 30 minutes because you can’t bank inside
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October 2020 by K-Lap
Another convenient location for the absolute, best bank around. There is a drive thru here, if that does anything for you.I like Liberty Bank and have had a positive experience at every branch I have been to so far...
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December 2019 by Charles H.
great bank been a member of this bank over 28 years nice and friendly always there to help with anything they can at anytime.
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October 2019 by Michael “The-Nerd” Hannon
I have been a member of many banks over the years and I can tell you that Liberty Bank is by far the most accommodating bank I have ever been with. James, the Teller/Manager is always willing to help in any way possible and takes our concerns seriously when we have any.
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October 2019 by Celeste Tapia
Have had great luck with the entire team of Liberty Bank. From personal bank accounts, business accounts, commercial lending, and simply the best HSA of any bank around. Carl, Eva, James, Gary, Melissa, and everyone else are hard working and dedicated to the customer. Really feel they have my back and are there when I need them.
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May 2019 by Michael Hannon
I have been a member of many banks over the years and I can tell you that Liberty Bank is by far the most accommodating bank I have ever been with. James, the Teller/Manager is always willing to help in any way possible and takes our concerns seriously when we have any.
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February 2019 by Naomi B
Wrote an email to the branch manager about his rude and unprofessional staff and never received a response. They obviously don't care about customer retention.
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January 2019 by Jim MacFarlane
Have had great luck with the entire team of Liberty Bank. From personal bank accounts, business accounts, commercial lending, and simply the best HSA of any bank around. Carl, Eva, James, Gary, Melissa, and everyone else are hard working and dedicated to the customer. Really feel they have my back and are there when I need them.
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March 2018 by JAson Tompkins
I applied for an account online, and after taking my 100 dollar deposit, I was sent an email statingI was not approved for an account....yet I am being mailed checks, atm cards, online account setups. I am being mailed everything except my $100 refund. I spend 45 minutes on phone with customer service only for them to verify I was not approved for an account and for them to tell me they have no idea if my $100 was refunded. To be honest. I am glad I was not approved if this is a reflection of how Liberty Bank handles business. I just want the refund already.
