Hertz Car Rental - Wallingford Broad Street HLE

Car Rental
Hours: Hertz Car Rental on South Broad Street in Wallingford offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. Customer experiences at this location vary. Several reviews highlight exceptional service from a specific, very helpful and patient employee who solves problems personally, provides clear information, and ensures quick, smooth rentals. Customers describe this agent as extremely pleasant, a very hard worker, smart, competent, and willing to help, which eased stress and created a seamless experience. The return process is also noted as being painless and efficient. However, other experiences have been less positive. Some customers report that past staff were uncomplimentary and treated people poorly. There have also been issues with support from both Hertz and Uber being unhelpful for certain problems. A practical inconvenience noted is that customers cannot leave their personal car at the rental facility, requiring them to park across the street. Despite these past inconsistencies, the current positive feedback strongly recommends this location, particularly when assisted by the commended employee, for their organization, knowledge, and customer service skills.

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1. Wallingford, Connecticut