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December 2023 by Steven Wilson
Terrible work ethic. Record say 4 attempts to delivery, package returned to shipper. My camera shows two, and neither time even rang the doorbell! We were home. How pathetic.
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December 2023 by ryken11587
MY PACKAGE WAS STOLEN BY THE DRIVER!!!! NOT MY NOTIFICATIONS ARE SAYING ITS DELIVERED?!?! CUSTOMER SERVICE IS TRASH AND DONT WANT FIX THEIR OWN PROBLEM. I WILL BE TAKING LEGAL ACTION.
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August 2023 by Joe Rios
FedEx is terrible. Hung up on me twice on the phone. Have no clue what they are talking about. And can't even get an address right. Horrible.
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July 2023 by Cas
The delivery people are always friendly. Recently they delayed 2 important shipments for no reason. I had to call and was on the phone for awhile with no resolution. They finally arrived but late. Otherwise I would have gave 5 stars
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June 2023 by Leona Vocino
What a joke. We purchased art on our cruise, the only way they ship is using FedEx. They won't leave the packages, they lied when they attempted delivery and then I make arrangements to pick up at the location & all of a sudden the driver isn't back. They lied as he was back & my items were there. It took me causing a scene to get my items.
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May 2023 by Sarah Asbury
Worst experience I've ever had with fedex. I waited around all day for my package to arrive (cars clearly visible in the driveway) and then watched the fedex truck drive past my house TWICE. Now there's no expected delivery date for my package...
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March 2023 by Ashley
Literally none of my packages ever arrive...the always go missing or are damaged in transit and are returned to shipper. Constantly filing claims, and BEGGING people to not ship via FEDEX. We have a very large account with FEDEX and I will do everything in my power to switch to literally anyone else for all our freight needs.
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March 2023 by DIANE Ontko
Lazy driver. Does not deliver to my door. Will leave the package halfway down the driveway. Lost a Christmas gift. Doesn’t deliver on time. Lies and indicates they were following my directions to not deliver. I have never been so disappointed in a company. Watertown is a much better facility.
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March 2023 by Scotty Wood
Can you guys post for your driver's That 36 River Rd Wallingford is The Wallingford Inn ! There are huge signs ! On the ramp to Rt. 15 South you can't miss it ! You have been driving. Package for Pastor Scotty Wood in unit #15 for two days !Look Up the signs are lit up and huge !
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October 2022 by Jeffrey Lebowski
Lazy driver decided he didn’t want to finish his delivery route on a Sunday. Driver returned package to Wallingford facility & lied about the reason for not delivering. Said the package had “incorrect address - street number.” Funny that I’m looking at a door tag left at my house 10/16 that has the correct address. Way to go FedEx
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September 2022 by Frank Bartlett
Zero communications. My camera sat in a hot trailer in Wallingford Ct the entire day. FedEx site continued to say it would delivered by end of day hours after the facility closed. I was told lie after lie by their third world call center that doesn’t have any managers. One star is way too high. FedEx was once a company that cared. It no longer is. Very frustrated since I have to sign for the package.
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March 2022 by Candace
Fed Ex is the worst, you can definitely expect a problem every single time. I try to avoid anyone who uses them as a carrier but sometimes you can't help it, luckily I already know I have to call 45 times just to get nowhere.
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February 2022 by Vincent Gianni
Purchased an item and when I read that it was coming by FedEx Wallingford I wanted to vomit. A previous package of expensive meds that came from FedEx turned into a nightmare. So this time, I was notified by Fedex that my package was delivered. No it wasn’t and my ring doorbell cam proved it. I watched the video of the FedEx truck quickly drive by my house without stopping. I called and complained that I didn’t get the package. The call center from another country took my info and said that they will investigate. 5 days now and no contact by them. Yes, why do people still use FedEx is beyond me. This branch is poorly operated.
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January 2022 by jonny k
I'm one town over, went out for delivery at 6am, $150 of raw dog food, never came because of a few inches of snow with zero delivery status update, I'm sure it's thawed by now, had to re-order.
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November 2021 by K.P. Perkins
How is fedex still in business? Everytime a package comes fedex something is wrong. The one guy left me package all the way up the drive way in the street… one guy left my packages in the rain when I have a covered porch. And now most recently my package is missing, stated they came at 11:33am but my camera did not capture any activity at that time. When I look at the proof of delivery my address and delivery locAtion is blank! So what the driver stole it?
