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November 2023 by Adreg A.M.
This is the third Honda I bought from Executive Honda. Mr. Khaled was the sales rep in all of them. In my opinion, he is one of the best sales rep, I could have asked for. He is highly recommended.
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November 2023 by Kittrr Colon
Towed a vehicle to this dealership and a gentleman comes outside talking on his phone and walks towards me which is no issue the issue was when he starts to whistle at me to get my attention and says hello very rudely. Hard to pinpoint when someone is talking to you when the worker is coming out when I responded to him he says” yea good answer “ very rude and honestly very unprofessional the gentleman’s name was costas I was told by two nice ladies in the service department. Will never tow to this dealer again.
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October 2023 by Chi
I had the pleasure of working with Rex during my recent car purchase, and I can't say enough about the exceptional service he provided. Rex was incredibly knowledgeable about the vehicles on the lot and took the time to understand my needs and preferences. He was patient, professional, and not once did I feel pressured into making a decision. Rex made the entire car-buying process a breeze, and I drove off the lot with a smile on my face. I highly recommend Rex to anyone in search of a friendly and trustworthy car salesman. Thank you, Rex, for your outstanding service!
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October 2023 by Nicholas Badamo
Had a close friend connect me to Xavier, a professional informative salesman with extensive knowledge on Honda and its brand. Considerable people skills and the ability to communicate well, via text, email, or in person. 98% of the deal was completed before I even stepped foot into the dealership. From my arrival to Honda, to the arrival of my home with the new car, only an hour and a half past. This includes the overall 30 minute commute. Would recommend not only this dealer, but Xavier on your next car purchase!
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October 2023 by William Helene
We spent Labor Day weekend car shopping and settled up at Executive Honda for a fair deal on a Passport. Rex took us through the transaction and was attentive, thorough, and professional. The car is great. The dealership delivered the vehicle prepped and ready. The paperwork end of the transaction was fast. Highly recommended.
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October 2023 by Caroline Delfino
Not sure where to review Honda Financial Company as a whole- it keeps bringing me here but...I give it 0 stars.I tried to have a repair done that was expensive to me but chump change to them.It's for a part that comes standard on all vehicles (microchip inside the windshield that has all your vehicles sensors inside - lane keep assist, blind spot, road departure, cruise control assist etc). I did not ask for this part. it was installed before I got the vehicle as is in every single new vehicle. however it is considered an 'accessory' which I have to pay for even though I've had no windshield damage and Honda cannot explain to me how this chip even had a malfunction- which is a huge safety concern.So the part is on back order for 8 weeks, which says to me, it's a needed part and in high demand, aka problematic.I had a case opened on my vehicle for it to be covered and repaired but Honda rejected this repair stating it was not a safety concern & my car is not under warranty.I cannot distress how disappointed I am in such a company who, with the price of this part/repair, they make in mere minutes whereas it's whole 3 months car payment for me, with a toddler who runs a very small business and hardly makes it by.I will NEVER get another Honda or any vehicle in the Honda company umbrella. I will never lease buy anything with Honda.They won't even give me the report in writing as it is not available yet they have the availability to decline the repair?I complained about an issue I had when I first got my 2019 passport, and they wouldn't repair it as it was no safety issue then suddenly 3 years later it was a safety issue and recalled so I finally got a repair made.Apparently Honda would rather have a terrible mistake happen to many vehicles until it is recalled or repaired rather than fix a potential hazard before a tragedy occurs.Thank you Honda & your team for such care and concern for your customers.
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October 2023 by Stephanie Rotondo
I’m so happy that I bought my Honda Pilot from Executive Honda of Wallingford, and specifically from Khaled!! He made the whole transaction easy, and made sure that I got exactly what I wanted, even with low stock and long waits for new vehicles post pandemic. He made this purchase an excellent experience and I left the dealership knowing exactly how to use my new vehicle, what it came with service wise, and he even followed up with me a week later to see that I loved what I got! Fast forward to service, and again, excellent service here too!!! I can’t complain, and will buy from here again, but in the meantime am very happy to be here.
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September 2023 by Debb Wojciulewicz
I am always pleased with the service personnel and the work that they do at Executive Honda. They are thorough and the service advisor Sean is very good at keeping me informed as to progress and any complications.
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September 2023 by Brett Cary
My family and mysel bought a few cars through them. They’ve always been friendly and helpful when we needed service. Highly recommend them.
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September 2023 by Amy Dube
I leased my first Honda at Executive. Xavier was the best sales rep I could have asked for! Louis in the financing department was amazing, he walked me through purchasing my Honda, it was painless! Mike and the entire service department are second to none! I drive all the way up there every single oil change, and get all my maintenance done there because of their exceptional work and customer service. I’m so happy with them, I tell everyone about them! So if you’re on the fence… GET OFF AND GO TO EXECUTIVE HONDA!
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September 2023 by Matthew Brennan
Fantastic experience with Executive Honda staff for a car purchase. We worked specifically with Ryan Nelson, who was terrific: knowledgeable, worked hard for our business, expedited sale, and was wonderfully friendly and no-pressure. Absolutely recommend Executive Honda, Ryan, and the rest of the staff. We love the Honda brand, and this dealership was all we expected and more. We shopped a different dealer prior to Executive, and had 2 negative experiences. Going with Executive Honda and Ryan was like night and day, and we will be sticking with them.
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September 2023 by Anisa Belica
Rexhep Bilachie has helped me buy my new Honda hrv recently and has also helped my family with their Honda car purchases. I strongly recommend Rex when it comes to buying your new Honda!
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August 2023 by Ossama E.
Worse customer service ever from the receptionist to the sales person to the sales manager. The entire team needs to learn how to be responsive and treat customers with more respect.
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August 2023 by Aziza Meale
Before moving to CT, I used Roush Honda's service in Columbus, Ohio, for almost ten years. I got used to the comfort and friendliness of the team. At the Executive Honda, I found the same fantastic team of professionals who value the interests of their clients. Gina Roberts is on this friendly team. And I appreciate her caring attitude and excellent knowledge of her business. Way to Go!
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August 2023 by Merna Fahmy
Honda staff and the company as a whole clearly does not care for its customers. I bought my car about 3 years ago and since the 1st year, my AC was malfunctioning. I went to multiple dealers and contacted customer service many times. Different dealers gave me different prices, so nothing was standard and it’s all based on the person you speak to that day. One dealership charged me and said they “fixed” my AC by changing the condenser only to drive my car and still have a malfunctioning AC with a clearly used condenser. I asked several times to get an inspection person to check my car and they refused, hence why I also believe they never addressed the issue or changed the condenser. I no longer will be a Honda customer.
