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December 2023 by Ryan Fitch
I'm extremely grateful for the people at Car Central! Dre was very prompt to schedule an appointment for me to come test drive my dream car, which I am the proud owner of today! Everyone was kind and helpful and the whole process was convenient. Very happy customer and would highly recommend!
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December 2023 by Jennifer Martin
I found a great used car at a great price. The car is clean, low miles, a previous fleet vehicle which is exactly what I was looking for. My sales rep Dre was a complete sweetheart. No high pressure tactics to purchase the car and he was very helpful, even offering to come in on his day off. The rest of the team went above and beyond as well, from the sales manager to financing. They even stayed late so I could make it in to finalize the sale after work. Completely transparent. I need a car for my 16 year old daughter soon and I will be back. I will add photos once it’s daylight! ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Carla McRae
My daughter and I came here to get her a car. Everyone there are amazing! Veryhospitable.The atmosphere was very positive and they made you feel at home. Very relaxed. The office was CLEAN and smelled nice. I would definitely recommend going there to purchase a car.
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December 2023 by Julian Bradford
I want to thank Dre and Chris for helping me pick out and pull out the driveway with my new Honda. They was kind also genuine about my discussion about payment and information about the car that was very helpful. I want say thank you again for helping me make a great purchase.
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November 2023 by Carlos Davila
A weird series of events brought me to this place, but glad it did. There was no pressure during any part of the process. Everyone was super friendly, and eager to answer any questions we had. We were asked multiple times if we wanted anything to drink or eat, and they even went as far as buying pizza for the staff and customers.They act like they forgot about Dre, but not me. Great experience with this sales rep. He made sure he was involved in the whole process, and even went as far as putting my plates on due to the lot guy having issues.
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October 2023 by Tavia V.
Sales team lied to us about the coverage of the wardanty they said we had no choice but to purchase. But we were given a verbal promise that this vehicle is in tip top shape, and that if anything does go wrong, I am fully covered. Then within 2 months of buying our vehicle there was an issue with suspension and steering. Quoted us over $1600 to fix. And explained that the warranty didn't cover the part even though suspension and steering is covered in our warranty. When we declined to have them work on it they offered to negotiate the price. It is discomforting that they were willing to work on the price because to me that means the original quote is purposely over inflated. When we picked up our car they charged us $150 for the diagnostic. Although they are friendly their sales and service tactics are almost a scam
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October 2023 by Frank Coteron
I wanted to express my gratitude for providing me with my new car. I'm extremely pleased with my purchase.A special thank you to Dre for his kindness, friendliness, knowledge, and welcoming attitude throughout the entire car buying process. His exceptional service made the experience memorable.I'd also like to extend my appreciation to Milton for his financial expertise and dedication to ensuring I received the best possible deal.Thank you all for making this car-buying experience outstanding!!!
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October 2023 by Rob Ericson
Was searching for a Jeep wranger unlimited for MONTHS. Came across one on Facebook here at Car Central. Made an appointment to view it and test drive the Jeep they had. Test drove it, looked it over and pretty much sat down and did the paperwork immediately. Everyone here is so inviting and the communication is perfect. I was a slight pain in the a$$ but they were more than accomodating. Would definitely come back again if they had what I was looking for. Going any where else before here would be doing yourself a disservice!UPDATE 10/20/23:Unfortunately last night my vehicle broke down. I did infact purchase an extended warranty with my jeep, which I recommend everyone does even if it brings the payment up past where you originally wanted it to be.I didn't have all the necessary information needed for the warranty and I called Car Central and spoke with Gabe. Gabe was extremely helpful. He pulled all the information I needed and let me know that what ever shop the vehicle was at, they would be able to take care of the entire claim for me.Again, I cannot stress enough the importance of purchasing an extended warranty. Dealers can only do so much when going through a vehicle to get it ready for their lot. Unfortunately they do not have a crystal ball and cannot see the future issues a used vehicle may have.Will update my review once the work to my vehicle is done.
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October 2023 by Kelly DelVecchio
Our salesman Dre was kind & happy & knowledgeable from my first phone call until we drove away in our new car! Everyone we came in contact with was friendly & informative. The office is very clean & a comfortable environment. They have an all hands on deck team approach & we appreciated how our experience went! If you are looking for a used car, I would recommend checking them out!
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September 2023 by John E.
If I Could Give Them NO Stars I Certainly Would.These people are Impossible to work with.I Would NEVER Buy a Vehicle From This Business!
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September 2023 by Dylan F.
Not worth your time they don't let you check out the car with a mechanic or bring it to a mechanic they are very shady read all the bad reviews on google there a reason why they won't let a mechanic check it
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August 2023 by T.J. W.
This place was chaotic. Sales reps were dealing with multiple clients at a time, and would tell us wait just a second and help someone else. The lobby is small and loud. They weren't very open to negotiations. We were there, test drive, handshake, paperwork, etc. for nearly two-and-half hours with no communicated end in sight before we walked away from the deal. The longer the chaos went on, the more and more we distrusted them. When we called to let them know our final decision, our salesman whined about the time he spent with us. Looking at these yelp reviews it looks like we dodged a bullet.
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July 2023 by Karen Spearman
I was looking for a vehicle on CarsguruCT and not having much luck with some of the dealers I came across Car Central Auto Sales & Service. Salesman Dre responded to me and made an appointment with me. I met with him and although the vehicle I initially looked at wasn’t what I wanted I was able to find something else on the lot. He was polite, professional and friendly. He made sure I was happy with my car shopping experience. The management team was also excellent. If you are looking for a nice used vehicle with friendly staff and no pressure this is definitely the place. If they don’t have it , they will find it for you.
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July 2023 by Quiana
This entire team is amazing and made the car buying experience a pleasure. There's so much to say about great customer service. At no point did I feel pressured into anything. Loving my new ride!!!
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April 2023 by C. H.
Had a great experience here. Sales team was very transparent and never got frustrated no matter how many times I called will highly recommend if your looking for great customer service. thank you Milton