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“Esmerilin and the lady at the front desk were amazing! I was so worried going in because I had fraud on my card but they helped me right away. I hope I never have to leave KeyBank everyone is so kind, helpful, and understanding of situations. They really care about their customers and their accounts I feel relieved knowing I have a bank that cares?”
“Absolutely love this location!
I needed a notary and not only was she friendly, the entire staff was exceptional, no long wait.
The prices was super easy.
I will be making this location my home location from now on! Thank you for such a stellar experience!
Can I give it 6 stars?”
“No complaints about the bank itself — but seriously who the hell designed the drive-thru?
If your vehicle is any bigger than a Honda Civic then you’re not making the turn.”
“Shoutout to Senior Banker Alex, he is the best!!!! Most responsible and reliable bank worker I have ever seem, There is no problem he can’t solve, he is always being professional and effective!”
“I do not understand the bad reviews the tellers are nice and the bankers are amazing Jacob and lolita are two of the best people you can meet and will go out of their way to help anyway they can”
“I have always had a wonderful experience with the team there. The ones who have been with the company for years greet us like friends. It’s lovely. The location has picked up in volume due to locations closing. But you can tell the team tries their hardest to help everyone. They do their best and for that I appreciate them.”
“The phone service I received today was excellent. Friendly attitude, calm tone, follow-through…All signs of a professional loan department. Thank you Beth and Jordan!”
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“If you want a small town bank, with big city bank perks then open an account with ION. Top notch bank with great services. They make sure they know their customers. I am always greeted when I go in there. Customer service you actually get a live person.”