Advance Auto Parts receives praise for its customer service. Many customers describe the staff as wonderful, patient, and friendly. One person helped a customer find a special order part by contacting another location and providing an online resource. Another customer had a new battery installed; the staff removed the old battery and replaced it with the new one, and the customer recommends the store. Even when items were not in stock, the staff called another store and went above & beyond to help. A customer who could not find a tail light was served with an in‑stock new headlight bulb, and the staff stayed to help even when the store was about to close. The store hired at least one excellent person, and customers note that staff stay to help, provide free services, and keep customers safe while driving home. Overall, customers note excellent customer service, helpful staff, and a willingness to stay and assist.
Replaced my Nissan Frontier battery at Advance Auto Parts, great service and they installed the battery free
October 2023
The crew there are a pleasure to work with very knowledgeable, friendly and super helpful.
September 2023
Eric is wonderful & patient and went above & beyond in contacting another location to help out & procure info. Had referred me to an online resource to look for the special order part. Great demeanor & wonderful service!
