Monthly charges are excessive if you don’t sign multi year contracts. Then if you have to move before your contract is up you’re screwed
November 2023
Very bad experience. Equipment was not installed correctly from the first day. We cancelled within three business days of the contract. ADT continued to bill us for three months. Multiple phone calls to ADT each time being assured that our cancellation was in place only to be billed again. Very happy with Alarm New England.
November 2021
I would give zero starts if I could. They have perfected the art of avoiding responsibility. When you have an issue it will get pushed from desk to desk. They make numerous mistakes from billing to the installment. Empty promises will be made to call you back. This company is the absolute worst.