It seems they're unaware of how unclear their process is. They provide solutions to the best of their ability but it would be great if they could work on being more understanding to their clients. Moving elsewhere, did not enjoy my experience.
March 2022
After trying to get through three timed with no one answering I finally got through to someone. I put a check in the night drop in the morning. It wasn’t posted. I got a snarky gal whoBasically counseled me to bring it in next time!!!!Wow. Can’t anyone doTheir job correctly?
September 2021
Great staff, very helpful, and great customer service. But customer volume is far too high after consolidating the tri-city and Stop & Shop branches. Also, the hours are shorter now, which is compressing foot traffic volume per hour. Not sure I've seen a line out the door at a bank before.