O'Reilly Auto Parts in Vernon, Connecticut, located at 504 Talcottville Road, is known for outstanding customer service and a wide range of services. Customers consistently report being treated with respect and kindness from the moment they enter the store. The staff is attentive, often checking in to see if assistance is needed. Many reviews highlight the helpfulness of the employees, especially during busy times like Labor Day weekend, when they go above and beyond to resolve issues, such as battery problems. This store offers various free services, including battery testing, fluid recycling, and check engine light testing. Customers appreciate the knowledgeable staff who provide valuable recommendations and explanations about vehicle issues. The store also has a loaner tool program and can resurface brake rotors and drums. One customer shared a particularly memorable experience where an employee not only replaced a battery but also made the visit enjoyable for children by gifting them hot wheels. Overall, O'Reilly Auto Parts in Vernon is highly recommended for its exceptional customer service and reliable auto parts, making it a go-to destination for all auto needs.
Bought a box of bushings and only got one in it.other then that they are very professional and went above their job to help me great Crew in Vernon Rockville CT.
March 2025
Great parts. And always easy to get. Staff are great as well
November 2024
Always have what I need or they can get it next day
