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March 2024 by Damian H.
Great service with excellent inspection and feedback on the condition of my vehicle. ???
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February 2024 by Robert Fuchs
Went here last Saturday for a routine oil change and filter . greeted promptly, and Devon handled our car with care and precision. We were in and out so fast it was remarkable. I will definitely use this facility again.
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February 2024 by jayant wadhwani
Waste of money, they dont have proper tools to open tyre nuts, still they charge money for not providing solution
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January 2024 by Nathaniel Thomas
Great Service , called around 11am to see if I could get an alignment done and was able to get an appointment for 2pm. They handled it quickly and were professional throughout.
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January 2024 by Aj Garcia
Worst alignment ever
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December 2023 by Ondrea Brown
Definitely worth the visit, and now my go to. Great deals, great friendly service
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December 2023 by Ian P
Great staff, fast service. If you need your car fixed right away this is the place to go.
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December 2023 by Chike Gomez
Great service. Knowledgeable
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December 2023 by Trailboss Mudder
This Monro was great i went to differnt monro day before they messed up my alignment bad i went to this location next day they took me right in and fixed it right way now i can drive straight down road great Customer Service i will be back for sure
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December 2023 by Michael Vita
I don’t know why anyone would go anywhere else than Monro Auto Service. Both times I have gone, I’ve been treated with respect, and have had things thoroughly explained to me without feeling degraded. The employees are knowledgeable and friendly. I worked with Nigel and Austin most recently on my wife’s car, and they were incredibly professional. They even saw that my car didn’t need as expensive as a service as they initially thought, and saved me some money in the end. How often do you see that?! Very thankful for this shop, and this will now be the first place I go to for all of my auto needs. Thank you both so much for the amazing service!
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December 2023 by Randy Parker
The guys were great. We had a flat and needed to continue our 1200 mile road trip. They got us back on the road quickly on a Sunday during a holiday weekend. Great service!
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December 2023 by Craig Riendeau
Steve the store manager went above and beyond. He stood behind the break pads and rotors even when the manufacturer did not want to. I will continue to use Monroe Vernon Ct. His assistant Austin was also very helpful
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December 2023 by Roslyn Kelley-World
I would only return back to Monroe if the new manager is still there in the Vernon office for any programs with my car and it's another person that works there also that really care if your car is fixed correctly ,but l can't remember either of there names, but l do remember there faces if l saw them again.
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October 2023 by Lynn Cotterman
Went in for service last week and had work done on a vehicle and mentioned my other vehicle had a daytime running light out. I inquired about it and was told they don't stock bulbs but if I came back with a bulb, they would help me replace it. I took them up on it today and they were super helpful even tho they were very busy. Will definitely continue to use them in the future. Thank you!
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October 2023 by Carrie Gates
Took forever, tried to sell stuff I do not need and my tires are squealing like pigs after they rotated them. And they never topped off my coolant like I asked. Not even halfway through my mileage for this oil change. My low oil light came on. Over a quart down ? yes I had it serviced again elsewhere to ensure everything is good. Everything is good and fine. I guess saving a few bucks on oil and coolant was more important than quality care!! And the parts I did not need were rotor’s ? my rotors were absolutely fine!! Only needed brake pads, so to all female customers take heed! They will try to scam the hell out of you. Most likely anyone who appears to be naive. Not only that but it took an hour and a half with no explanation or custom in front or behind! Absolutely horrible service the worst I have ever experienced.And to whoever feels the inclination to respond don’t bother! I will never ever trust this place to breathe near my vehicle again!!
