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“I highly recommend this bank. The customer service is excellent. Recently I had a issue Jamie Rooney emailed me and helped resolve the issue. This bank truly knows how to treat there customers. Other nice perks about this bank is you get $10 every month when you use your debit card 10 times.”
“This is the best Bank of America I have ever been too! Eric Almeida and the rest of the staff here is absolutely fantastic. Eric walked me through all my options with setting up my business bank account and was super personable. Everyone was super helpful and friendly. If you are looking for an amazing team, make sure you come to this BOA. I was blown away by my experience here. Their customer service was absolutely phenomenal!”
Open 24 hours
243 Hartford Turnpike, Vernon
Banks
“We've has to deal with this location for a few different things like opening new accounts or merging and certified checks, everyone is so nice and friendly and super helpful.”
“I wanted to comment after seeing other negative comments. I have only been a Key customer for a couple of years and have accounts at other nearby banks and a credit union, and most of my banking is done on-line, but I have always had great service at this branch, comparable or better than my other banks. I came in today 20 minutes before the branch closed to open a new account and again it was done quickly with friendly and accurate customer service.”
“Very customer oriented atmosphere. All the employees at the bank remember me and my family and ask about how my kids are doing. I get great service every time. It's a very popular branch so sometimes you have to wait in line for a little bit but the wait is worth it for the high quality customer service you recieve.They've had a few 'new hires' in the past year so i try to cut the new employees some slack because theyre still learning the system, but I have seen so much improvement with all of them. Each time I visit they get faster and better.Obviously no bank has a perfect system or perfect service 100% of the time but I can say it's honestly the best bank I've ever had.No matter what bank you go to patience is necessary. People are doing their jobs the best that they can and they try their very best to go above and beyond to help every customer at my branch. Would definitely recommend!”
“We have always had a great experience at this bank. We had them prior when the were United Bank, and just recently changed over to People’s. We usually work worth Laura C. She assisted up with some larger deposits after our wedding, and assisted with my name change. I had opened a few other accounts today, and even though they had some system trouble, we were able to get the accounts open. Laura had even sent a follow up email, thanking me for my patience today. That was a nice touch! I highly recommend this Bank and Branch for your needs!”
“I had two cashier checks clearly get lost in the mail. The staff at the Vernon branch were fantastic. I want to thank Yamil for his help. He was strategic in his problem solving and did a great job reducing my stress.”
“Alex the public Notary is very friendly and helpful. Helped to notorized documents on multiple occasions. Also pople working on this branch are very helpful in nature. Even though I don't have any account associated with this bank, they never treated me as an outsider. Thanks for all the help so far.?”
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“I didn’t expect at all literally how I felt today..and the credit goes to banker “cinthia”…seriously,her diligence is astonishing..her knowledge and skills;extraordinary..and her hospitality that’s so much awesome..tysm for everything cinthia..”