8AM - 4PM
264 Talcottville Rd, Vernon“When the old lady stops you before dropping your first car off to talk about how good Manchester Auto Body is and how well they've treated her throughout the years, you know you're in good hands.
Luis is the perfect guy to leave your car with. Not only does he charge 1/5 the price of a dealership, but he does a way better job in a shorter amount of time than any dealership.
On top of his quality craftsmanship, he goes the extra mile to do small things for your car or find any problems you may have at no extra cost. He diagnosed issues with my car that the dealership couldn't find, AND he's able to point me in the right direction to who can fix those said problems. Plus, he's a man who can find you any car parts you need at a cheaper price.
You'll be seeing more of my cars, and I'll be recommending Manchester Auto Body to everyone I know who needs body work done.”
“Very Professional and paint work was top notch. I worked in the auto industry for 15 years and would highly recommend to anyone. I will be having them do more work for me in the future including paint my hot rod. Thanks again Chad”
“I went into the store on two separate occasions on the Sunday of Labor Day weekend for a battery issue. The two young men who assisted me were extremely helpful in trying to resolve the issue. It's great to see such great customer service, and even on a holiday.”
7:30AM - 7PM
59 Windsor Ave, Vernon“My husband had me pick up a part for a vehicle he was repairing. I know nothing about vehicle repairs. I didn't catch her name, but the counter lady was amazingly helpful and knowledgeable.”
“Danny is a wealth of knowledge and super enthusiastic about these little Italian cars! Great pricing for a specialist as well. Will definitely call him first for my Fiat needs!”
“1. The Service Technician: Keith is the main reason for giving this experience a 10 and a 10 to recommending this dealer to colleagues, friends and family. This is the second time, we have been assisted by this service technician, Keith, and both times - he was clear; educated us on the issues detected and on the suggested solutions. He is very knowledgeable on the brand, the models, and on what might be some of the issues encountered.2. Subaru America & Suburban Subaru should promote this service tech to "Chief of Online Service Support" to Subaru owners that would like to connect via zoom/video call with a technician prior to bringing in the car for service. 3. We are a nationwide subaru family with family in texas and california who are both subaru owners, but some of their experience with local service has not been as exceptional as mine. Specifically, my younger brother in Southern California took his subaru into the Santa Monica Subaru Service Center for regular oil change and other mainteance before a long family trip. After picking up the car, and heading on Highway 10 towards Palm Springs - he started smelling smoke and hearing a sound - bottomline was that the service tech who changed the oil did not tighten the screws and he was now faced with an emergency and had to go to a dealer in route by Ontario Airport where he had to leave the car for several days. So we are cautious about our car service, and that is why when we find a dealer service facility and a service technician as knowledgeable and helpful as today's tech, Keith, is important that they are recognized so they can help in train others locally and hopefully nationwide.Just as an FYI - Unbias Review: We do not know, or have gotten paid in any way by anyone at this business. We did purchase our first subaru here, and have been servicing here since purchase several years ago.”
“We had the same part fail twice within a very short time period. The original part was under warranty but we were not interested in putting on another part that might break and wanted to upgrade. We went to our local autozone who didn't have the new part and they sent us to the Vernon store. At Vernon, Javi and Ryan were very helpful and were able to return the old part and put the price toward the new part. Very helpful and great service!”
“They had the part I needed and the associates we helpful in getting it for me. They even gave me the core return refund on the spot as I came with the old alternator to ensure it was the correct one.”
“We just stopped into Scranton after our unsuccessful attempt to unmute our radio, within a minute we had a salesmen in the car! We are happily on the road with the radio on, that’s why we are repeat customers of Scranton’s!!”
“We experienced a tire blowout on Father's Day while over an hour from home. To make matters worse, I had a business trip scheduled this week and was flying out Monday evening. Scranton Cadillac of Vernon turned a potentially disastrous situation into a heartwarming experience.
From the moment we arrived at the dealership, the team was empathetic and genuinely committed to helping us. They found matching tires and managed to fit us into their schedule despite being unscheduled. Not only did they fix our vehicle in record time, but they also delivered it to our house, allowing me to make my flight with no additional stress.
A special shoutout to Mike C. and the entire service team for their above-and-beyond efforts. Their dedication and customer-first attitude were truly remarkable. Scranton Cadillac has earned our family's deepest gratitude and highest recommendation.
Thank you for turning our day around!”
7:30AM - 5PM
777 Talcottville Rd, Vernon“Have 2 GMC Terrains and the folks at Scranton take great pride in their service department. The team there is great and professional. Anywhere else, you get what ya pay for. Thanks for taking care of my vehicles! ??”
“This family run business did an excellent job on repairing the rear bumper of my vehicle. They worked with auto insurance agencies to arrange payment. I'm glad they set up a rental for me from Enterprise down the street. They also left voicemails about progress with the service, from ordering parts to when I could pick completed car up. Great work”