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“Came in with my husband to get an upgrade on my wedding ring. It was our first time at a Kay Jewelers and Prajna, was incredible! Super helpful and I loved the rings I picked out. She walked me through everything including the lifetime warranty. 100% recommend her and definitely will be back to future gifts and other jewelry!”
“Sheesh I don't know where to start but the staff and their customer service is out of this world! Aimee, Paula, Marcus... I mean all of them! Every timeline was met.... the quality of both ring unmatched”
“I had a great experience here. My two sisters and I all got our third piercings by a super respectful and welcoming employee, Dimitri. He was extremely helpful in helping us decide where we wanted the piercings, finding what types of earrings we would like based on our preferences, was very smiley, and just had a great attitude overall. Not to mention, he did a beautiful job on all three of our piercings and made the experience very successful and comfortable!!”
“Kayla was so wonderful - as this mom & daughter got their cartilage pierced together today - after both our first time voting today :( She was careful, precise and such perfection … very pleased!”
“Saturday I went in after having a bad encounter in the Sono collection pandora. The difference between the customer service was like night and day. Jacqueline helped me out and was very polite and just sweet. I will definitely be going out of my way to make future purchases at this location!”
“I've been vibing with this store for a few years now.
Crystals - which are my favorite, sphere stands, wooden crafts, painted mirrors, shells, instruments, decorations, and much more!
The handmade gifts are lovely and unique.
The space has very peaceful energy and offers a truly special shopping experience, and the proprietor, Jim, gets it! He can read energy, which helps make one's visit much more than just selecting a gift to take home.”
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“My wife Anne broke a bone in her hand a few days ago and as a result, her ring finger started to swell this weekend. She hasn't been able to take her wedding bands off for years, which was no big deal until now.Today (Sunday), we called several jewelers in our area to inquire if the could cut the bands off however no one could accommodate us. I called Michaels in the Trumbull mall and the person I spoke with was very attentive and said Paul, the manager would call me to confirm he could do it when he was scheduled to arrived about 12:30.Well Paul called and confirmed he could do it .We arrived about 1:30 today and the rings were off about 20 minutes later.It was a big relief.He could not have been more gracious and accommodating!Michaels and Paul- a sincere THANK YOU!”