The Southington Home Depot is a well-stocked store that offers a wide range of products including tools, hardware, appliances, lighting, paint, cabinets, flooring, plants, and garden supplies. Customers appreciate the knowledgeable staff, such as Frank in plumbing and Ernie and Charles in flooring, who are helpful and knowledgeable. The store provides convenient pick-up options, including in-store and curbside pick-up, making shopping easier. Many reviews highlight excellent customer service, with staff members like Jacob and an older gentleman behind the counter going above and beyond to assist customers. The store is clean and organized, especially during busy seasons when they display a variety of plants, garden items, and seasonal decorations like Halloween and fall plants. However, there was a negative experience involving a return policy for a heated jacket, which initially was not accepted but was later resolved. Overall, The Home Depot in Southington is a great place for household projects, with friendly staff and a large selection of products.
Was pleasantly surprised of the great selection of home and garden supplies compared to other Home Depots, store is very organized and maintained, parking lot is ample and clean
June 2024
Staff were super helpful when buying plants for mother's day, although there were no clear plant pots :(
January 2024
Jacob is great ,he did absolutely amazing customer service ,he went beyond to help me and everything I needed ,This location is very lucky to have him
