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August 2024 by D T
I walked in here because the place had a lot of sales, but honestly, nothing seemed like a true discount. Some of the stuff they offered was either the same price compared to on my Amazon App or Amazon had it a little cheaper. I can wait for Amazon then pay a lot more in person. Overall, though, the place was cleaned and organized and bright in there.
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May 2024 by Nicholas Chaber
Do not pay with your debit card. First they constantly beg to sign up for their 10% off first month free subscription, and you have to tell them no 5 or 6 times. The employee told me I was entitled to 3 free magazines and I thought nothing of it. A month goes by and I have been charged for 3 magazine subscriptions 3 times, with a fraudulent telephone number in the bank statement. These people are begging for money and stealing from you when everything in the store is already incredibly expensive. Do not recommend this trash beggar store
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December 2023 by Tori C
The woman working at the register (wore a hair covering and was a person of color) said that she was going to give me 10% off on my purchase for free and then only till after purchase makes me aware that I’m signed up for fye vip membership and the free trial ends in 3 days. Do not give any information to cashier, no phone number, no email, no driver's license nothing. Scam. She needs to be fired or if this is management enforcing this behavior the Better Business Bureau has already been notified.
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October 2023 by Erica Liriano
Awesome staff!
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October 2023 by Choey170
Don't give them your email when cashing out and don't pay with card because they will sign you up for a membership where you will pay monthly. It's hard to cancel it because they will continue to bill you even after you call them. Please be safe.
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October 2023 by Robbin Griffin
Stopped by the Trumbull FYI to get a gift. The manager John was super knowledgeable and helpful! They had great selections of all different stuff!! Would recommend 10/10
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October 2023 by Joshua Castro
Great selection and very clean store. Staff is very knowledgeable and kind. Will shop here very often. This is the store to go to for anime and unique collectibles. Funko wall is amazing.
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October 2023 by Kyle L DeChello
Do NOT let them trick you into signing up for the backstage pass. Not only will you be charged monthly without your knowledge, but you will also be subscribed to magazines which will be another battle to try and cancel. Cancelling the backstage pass was hard enough. I'd avoid this place
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October 2023 by Joshua C.
The best selection of anime, Disney, collectibles, funkos, clothing, and other fun stuff. Great music and movie collection too. Staff is top notch and knowledgeable.
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September 2023 by Brian
My gf bought a bag of candy and was signed up for the backstage pass without her knowledge. After reading other reviews, this seems to be a common occurrence. Predatory scammer at the register shouldn’t be working there. “Just your phone number for a discount” ya ok.
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July 2023 by Gerardo H
The service there was great all the employees were very nice! ?I took my son, who was looking for some five nights at freddy's plushies. At first, he was sad that he couldn't find anything until we went into the fye and found a lot of five nights at freddy's merch, and we found 2 of the unreleased five nights at freddy's plushies so we had to buy them ?✨️
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May 2023 by claire
the customer service was okay, but everything is 10$ more than the other stores' price, i mean ig that's kinda expected for this store. but the thing is, how are u gonna list items 10$ more expensive / or sometimes 20-30$ and still have packaging thats damaged...
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March 2023 by Kevin Devlin
Signed me up for their monthly subscription Backstage Pass without asking me
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October 2022 by Miguel Dominguez
Pricey but good selections
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October 2022 by M L
Went to return an online order but was told that the only person who knew how was not there, and that I should come back the next day.
